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Author: Kim Barloso

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Should You Outsource Your Customer Service and Review Response to a Chatbot?

Should You Outsource Your Customer Service and Review Response to a Chatbot?

By Kim Barloso / September 15, 2021

If you’ve ever visited a company’s website, chances are you have experienced interacting with a customer support live chat or a customer service chatbot. Companies have taken new technology and in… Read More »

Why eCommerce Businesses Need Reputation Management

Why eCommerce Businesses Need Reputation Management

By Kim Barloso / August 25, 2021

The eCommerce industry has grown exponentially over the past few years. Consumers are now more inclined to buy items online rather than from a physical store. With the industry’s growth, online… Read More »

The Industries That Need Reputation Management the Most: Did Your Business Make the List?

The Industries That Need Reputation Management the Most: Did Your Business Make the List?

By Kim Barloso / August 11, 2021

Reputation management can be challenging for any business. However, there are businesses in specific industries that need more help than others when it comes to online reputation management (ORM). Businesses that… Read More »

How Chiropractors Can Leverage Online Reviews To Add More Clients

How Chiropractors Can Leverage Online Reviews To Add More Clients

By Kim Barloso / July 21, 2021

Consumers have proven to rely on the internet for gathering information, including when searching for healthcare providers like chiropractors. Most patients read chiropractor reviews or type “best chiropractor near me” in… Read More »

Why Reputation Management Software Is Vital for Every Business

Why Reputation Management Software Is Vital for Every Business

By Kim Barloso / July 14, 2021

Reputation management software monitors and grows customer online reviews. This technology aids in the spread of good customer experiences through online review channels and its automation features allow companies to conduct… Read More »

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