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Author: Thea Serrano

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How to Measure Brand Perception and Why it Matters

How to Measure Brand Perception and Why it Matters

By Thea Serrano / January 20, 2021

Your business exists in part because of the customers that choose to engage with you despite the plethora of options they can choose from. Many factors influence their purchasing decision, but… Read More »

How to Respond to Teledoc Reviews

How to Respond to Teledoc Reviews

By Thea Serrano / January 13, 2021

The digital age forced all industries to pivot and learn to operate virtually. For medical practices, the result is telemedicine or virtual doctor services — which became more relevant than ever… Read More »

How Online Reputation Management Can Give Your Business a Competitive Edge

How Online Reputation Management Can Give Your Business a Competitive Edge

By Thea Serrano / December 23, 2020

As the online marketplace becomes increasingly competitive, you need to find every opportunity to stand out. Online reputation management strengthens your marketing campaigns by highlighting your unique selling proposition from your… Read More »

How to Get More Google Maps Reviews

How to Get More Google Maps Reviews

By Thea Serrano / December 17, 2020

As consumers increasingly rely on Google to find products and services online, you need to ensure your business can be easily found. Google always puts the user experience first — it… Read More »

10 Ways to Ensure a Positive Patient Experience and Online Review

10 Ways to Ensure a Positive Patient Experience and Online Review

By Thea Serrano / December 2, 2020

Medical practices need to elevate their patient experience to cater to the requirements of the new generation of patients. Adapting a digitally enabled patient experience model and improving your online presence… Read More »

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