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Author: Thea Serrano

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10 Ways to Ensure a Positive Patient Experience and Online Review

10 Ways to Ensure a Positive Patient Experience and Online Review

By Thea Serrano / December 2, 2020

Medical practices need to elevate their patient experience to cater to the requirements of the new generation of patients. Adapting a digitally enabled patient experience model and improving your online presence… Read More »

The 10 Industries Most Affected by Online Reviews

The 10 Industries Most Affected by Online Reviews

By Thea Serrano / November 4, 2020

Reputation management statistics show that a customer is 2.7 times more likely to purchase a product with five reviews than a product with none — meaning your online reviews directly influence… Read More »

How to Get More 5 Star Google Reviews

How to Get More 5 Star Google Reviews

By Thea Serrano / September 3, 2020

Every business owner wants that coveted 5 star review rating on Google. You might be providing the best service, but sometimes it’s simply not enough for some customers to give you… Read More »

How to Encourage Customers to Write Reviews

How to Encourage Customers to Write Reviews

By Thea Serrano / July 29, 2020

Have you been wondering how to get your customers to leave reviews? Many business owners struggle with how to ask for a review from customers. If you’re having difficulty with this,… Read More »

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