What New Dental Patients Look for in Online Reviews
If you’re a dentist, you know how important it is that your patients trust you, especially if they haven’t met you yet. And, online reviews have a significant impact on whether… Read More »
Creative ways for restaurants to get more positive online reviews
What you’ve heard about reviews is true — people are more likely to leave a review when they’ve had a negative experience than they are when they’ve had a positive one…. Read More »
A Guide to Responding to Online Reviews for Home Services Companies
While there once was a time when word of mouth was the main method of reputation management, it’s true that today, your company’s online reputation will precede it. It’s so important… Read More »
How to Respond to Negative Facebook Reviews
People who post Facebook reviews usually fall into two groups; people who want to share a positive experience, and those who want to publicly trash your business. Unfortunately, it’s the bad… Read More »
How is SEO affected by online reviews?
Anyone in business can tell you how important reviews are. Good reviews can make your business stand out from the crowd, while poor reviews can close your doors forever. According to… Read More »
Why It’s Important for Businesses to Prioritize Online Reputation Management
In a digital era that’s dominated by social media and online reviews, businesses must constantly be aware of what is being said about their brand online. A recent survey conducted by… Read More »
When’s the best time to ask for a review?
In 2016, BrightLocal surveyed a consumer panel of 1,000 people. The results of that survey showed that, if asked, 71% of people would leave a review for a business. That’s a… Read More »
How to Respond to Negative Reviews
It happens to the best of us. No matter how vigilant you are at being a fabulous company with fantastic customer service, negative reviews happen. A product gets damaged during shipping,… Read More »
7 Basic Tactics for Getting More Positive Online Reviews
Statistics by BrightLocal reveal that 84% of customers trust online reviews as much as personal recommendations. This is yet another study that confirms what we already know: reviews influence the buying decision… Read More »
Positive Reviews Equal Small Business Growth
Starting a small business is no easy feat. in fact, it could be one of the scariest things a person can do. Stats show that 8 out of 10 entrepreneurs who… Read More »