How To Remove Facebook Reviews
You must know by now that reviews have an incredible impact on your reputation and bottom line. But remember they’re a double-edged sword – positive reviews can lift your business just… Read More »
How To Remove Google Reviews
Google is the most prolific review platform today. In an internet-driven business landscape, leveraging Google customer reviews can benefit your business in impactful ways, from improving your online reputation to driving… Read More »
How To Get More 5-Star Glassdoor Reviews
If your company hasn’t paid much attention to Glassdoor, now is the time to start. Glassdoor is like Yelp for employees instead of consumers. For business and company owners, it is… Read More »
How Your Online Reviews Improve Your Business’s Revenue
Word of mouth marketing packs a punch in the realm of small and mid-size businesses. Every good word from customers counts when the competition is fierce and hundreds of brands are… Read More »
Google Explains How It Handles Google Maps Reviews Left for Local Businesses
Google Maps is a powerful tool that can potentially increase online visibility for local businesses. It is one of Google’s most prominent features allowing consumers to post images and commentaries about… Read More »
How To Integrate Online Reviews Into Your Marketing Process
Consider these numbers: 90 percent of consumers go out of their way to read reviews before buying a product, while 94 percent of shoppers say they have avoided a business after… Read More »
The Role of Reputation Management in Each Stage of the Buyer’s Journey
When faced with a buying decision, consumers only want the best. Naturally, they gravitate to trustworthy businesses, those with a track record of superb products and excellent customer service. For this… Read More »
Mental Health Review Response Is on the Rise: Here’s What You Need To Know
The conversation about mental health has been gaining more and more prominence in recent years. The stigma surrounding mental health issues is dissipating, and younger people are more open to discussing… Read More »
How To Navigate and Manage the Sensitive Medical Review Response Landscape
The internet giveth and taketh away – this is the reality facing many business owners as they deal with negative online reviews about their products or services. Unfortunately, the same is… Read More »
How Customer Satisfaction Scores Provide Insights To Improve Your Business
Customer satisfaction (CSAT) surveys reveal customer satisfaction and provide businesses with valuable, direct customer feedback. Essentially, these surveys show you where your business excels and where it falls short of expectations. … Read More »