How To Address Negative Feedback Online
Negative reviews can permanently damage your business’ online reputation. Four out of five consumers have changed their minds about a recommended purchase after reading negative online reviews. Businesses risk losing as… Read More »
Should You Ask Your Clients to Change Their Reviews?
Online reviews. They can build your brand and bring you credibility, or they can damage your reputation and leave your company underwater. Consider this, one negative review can turn away 22%… Read More »
Can 5-Star Reviews Really Help Your Business?
In the past, people relied on family or friends for recommendations on products and services. Nowadays, more and more people are turning to online reviews before purchasing. On average, 90% of… Read More »
How to Perform an Analysis of Your Online Reputation
In the past, businesses largely managed their reputation through big news media, such as television and radio. Today, in a more consumer-focused environment, a business’s reputation is largely controlled by its… Read More »
How to Handle Fake or Inaccurate Customer Reviews
Getting five-star reviews feels great for business owners. Getting a lackluster, or worse, a bad review stings. But what should you do about it? Reviews are something that businesses nowadays need… Read More »
Rize Reviews vs. Reviews.io Comparison
The success of your business relies largely on the amount and quality of your online reviews. Most people will read ten reviews before buying a product or service, and 54% of… Read More »
How To Get More 5-Star Reviews
Do you search for reviews before making buying decisions? Most people do. We rely on the experience of past buyers to help us decide which restaurants to go to, which hotels… Read More »
Rize Reviews vs. Podium Comparison
With the growing popularity of social media, online reviews have become more important than ever in establishing your business reputation. One survey from Bright Local found that three in four customers… Read More »
What is Social Proof and Why is it Important for Your Business?
Imagine that you’re looking to buy something you’ve never bought before: maybe it’s a blender, a pair of hiking boots, or a new mattress. Or maybe you’re not buying a physical… Read More »
How to Use Online Reviews to Improve Your Customer Service
Whatever business you’re in, if you can’t keep your customers happy, you’re going to struggle. Customer satisfaction is a big deal: 81% of consumers are willing to pay a business more… Read More »