Negative Facebook Reviews

How to Respond to Negative Facebook Reviews

By Amber Ooley | May 8, 2018
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People who post Facebook reviews usually fall into two groups; people who want to share a positive experience, and those who want to publicly trash your business. Unfortunately, it’s the bad reviews that often grab customers’ attention. You probably can’t prevent getting a few negative reviews, but you can learn to respond to them in… Read More »

SEO affected by Online Reviews

How is SEO affected by online reviews?

By Amber Ooley | April 25, 2018
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Anyone in business can tell you how important reviews are. Good reviews can make your business stand out from the crowd, while poor reviews can close your doors forever. According to a survey by the marketing firm BrightLocal, positive reviews make 73% of consumers trust a local business more. And customers are reading reviews more… Read More »

How to Respond to Negative Reviews

How to Respond to Negative Reviews

By Amber Ooley | January 22, 2018
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It happens to the best of us. No matter how vigilant you are at being a fabulous company with fantastic customer service, negative reviews happen. A product gets damaged during shipping, someone doesn’t have the experience they were expecting or an employee goofs. We’re all human, and it happens! It’s how you handle the negative… Read More »

Positive Reviews

Positive Reviews Equal Small Business Growth

By Amber Ooley | December 11, 2017
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Starting a small business is no easy feat. in fact, it could be one of the scariest things a person can do. Stats show that 8 out of 10 entrepreneurs who start their businesses close it down within the first 18 months, and a whopping 80% of small businesses crash and burn. Traditionally, when a… Read More »

industry review websites

How to Find the Best Review Sites for Your Industry

By Amber Ooley | September 29, 2017
Posted in

Every industry has different review sites that are the most popular. Google and Facebook reviews are always meaningful for any industry, but how do you know what other sites you should be on? The answer to that question isn’t always cut and dry. There is a good way, though, of taking a look and making… Read More »

Rize Reviews

Rize Reviews