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Reputation Management

How to Make Restaurant Reputation Management Easy as Pie

By Amber Ooley | December 10, 2018
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Reputation is everything in the food business. The quality of the dishes you serve, the freshness of the ingredients, the service your staff provides (from cooks to bussers and every role in-between), and even the atmosphere, décor, and parking situation are under constant customer scrutiny. Once customers make a judgment about your business and post… Read More »

dental online reputation management

What New Dental Patients Look for in Online Reviews

By Amber Ooley | November 29, 2018
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If you’re a dentist, you know how important it is that your patients trust you, especially if they haven’t met you yet. And, online reviews have a significant impact on whether they choose you or the competitor. In this post, we’ll share the importance of dental reputation management and the impact online reviews have on… Read More »

Get more reviews for home service businesses

A Guide to Responding to Online Reviews for Home Services Companies

By Amber Ooley | July 11, 2018
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While there once was a time when word of mouth was the main method of reputation management, it’s true that today, your company’s online reputation will precede it. It’s so important to encourage and manage your company’s online presence. Responding to all of your home service company’s reviews can seem daunting, but it doesn’t have… Read More »

Negative Facebook Reviews

How to Respond to Negative Facebook Reviews

By Amber Ooley | May 8, 2018
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People who post Facebook reviews usually fall into two groups; people who want to share a positive experience, and those who want to publicly trash your business. Unfortunately, it’s the bad reviews that often grab customers’ attention. You probably can’t prevent getting a few negative reviews, but you can learn to respond to them in… Read More »

reviews can boost sales

Study Shows Online Reputation Management Helps Businesses Boost Sales

By Amber Ooley | May 1, 2018
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Clutch, a platform of in-depth client reviews, data-driven content, and vetted market leaders, published a new study showing just how important online reputation management is to companies and brands in 2018. The study, which surveyed 224 digital marketers in the United States, shows that companies plan to allocate more resources to reputation management in 2018 to… Read More »

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