Own Your Narrative: How To Leverage Content Marketing for ORM
Creating an online footprint is necessary for a business owner or service provider in this digital age. Customers today are highly digital, doing the bulk of their browsing and purchasing online…. Read More »
Online Reputation Management for Higher Education Institutions: Why It’s So Important
In an era when brand value is tied to online popularity, and the influence of social media in higher education is strong, universities must be mindful of their image. They must… Read More »
Google Launches Third Product Review Algorithm Update in Less Than a Year: Why Your Business Better Get This Right
Google has always been steadfast in its goal to deliver quality results to its users. As such, it regularly updates its search algorithm to improve its performance with each new rollout…. Read More »
How Customer Satisfaction Scores Provide Insights To Improve Your Business
Customer satisfaction (CSAT) surveys reveal customer satisfaction and provide businesses with valuable, direct customer feedback. Essentially, these surveys show you where your business excels and where it falls short of expectations. … Read More »