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Medical practices need to elevate their patient experience to cater to the requirements of the new generation of patients. Adapting a digitally enabled patient experience model and improving your online presence are vital in keeping up with the rapidly changing standards of modern healthcare. Patient experience is the healthcare industry’s equivalent of customer-centricity in the… Read More »
The year 2020 has been one for the books, and it certainly hasn’t been easy for any of us. But on Thursday, we can take a much-needed rest and celebrate with the people closest to us (whether in person or on Zoom)! Thanksgiving has always been the day to eat fantastic food, spend time with… Read More »
Reputation management for banks is now considered an essential strategy for building customer trust and loyalty. With numerous scandals that have rocked the industry, financial institutions like banks have lost consumers’ confidence on a massive scale. Most banks try to win consumers over and stay profitable by providing better offers than their competitors, but this… Read More »