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866.325.0303

Address

4600 Park Springs Blvd.
Suite 100
Arlington, TX 76015

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Should You Ask Your Clients to Change Their Reviews?

By Alan Muther | November 20, 2019

Online reviews. They can build your brand and bring you credibility, or they can damage your reputation and leave your company underwater. Consider this, one negative review can turn away 22% of customers, while three is enough to drive 60% of customers away. If you’re unlucky enough to where your negative reviews pop-up in Google… Read More »

Can 5-Star Reviews Really Help Your Business?

By Alan Muther | November 8, 2019

In the past, people relied on family or friends for recommendations on products and services. Nowadays, more and more people are turning to online reviews before purchasing. On average, 90% of consumers need to read at least 10 reviews before forming an opinion on a company. 58% of people say that the star rating of… Read More »

How to Perform an Analysis of Your Online Reputation

By Alan Muther | November 5, 2019

In the past, businesses largely managed their reputation through big news media, such as television and radio. Today, in a more consumer-focused environment, a business’s reputation is largely controlled by its customers. For better or worse, social media has made it possible for the everyday consumer to give his or her opinion on your brand…. Read More »

09/04/2019

Pros:
All of your platforms Is conveniently located in one software.

Cons:
I actually don't have any cons about the software

Overall:
With Rize Reviews, I was able to instantly get alerts of any reviews positive or negative. Once I received these review I was able to inform management team and they would immediately handle it.

Paul B.

09/02/2019

Pros:
The system itself is easy to use, and the training from the staff was clear and helpful.

Cons:
Automated system to our email list was easy; having employees remember to ask for reviews from customers takes continued training and reminders.

Overall:
We have been using the system for a few weeks now and have received many more reviews than we had been previously receiving organically. Most have been 4-5 stars, but we had one poor review that we were able to address directly with the customer to resolve their issue, which we wouldn't have been aware of otherwise. It's a great system.

LISA L.

Pros:
Ease of Use, perfomance of the product and the great customer service

Cons:
None everything has performned better that expectations

Overall:
Company provides excellence service, performance and products

Tom F.

08/27/2019

Pros:
Super easy to use, and it does all the work and tracking. Most of us are too busy working hard for our clients to ask for reviews (or so we think), and only the non-clients or upset clients rate us, thus the rating goes down very quickly. I started using this and in less than a month, I went from a 2.5 rating to a 4.3 rating (out of 5 stars). Once loaded my client list (e-mail or phone); they did the rest. I also liked receiving the negative reviews that did come in. I found that most of the negative reviews were not anything I could fix, as they were based on feelings and perceptions. However, I was still able to address them internally with my employees to help the issue to not be repeated.

Cons:
I cannot think of any cons at this time.

Overall:
They were excellent and responsive to work with. Very patient explaining the process, and the results were awesome.

Verified Reviewer

08/26/2019

Pros:
Easy to use!

Cons:
I don't think I can say anything I don't like about Rize.

Overall:
We are Marketing

Maddie P.

Pros:
The messaging, timing, and no-contact periods can all be customized. It can handle duplicate customer information being uploaded without sending double messages to customers.

Cons:
Price is higher than most, but more is offered.

Overall:
We went from 2.5 stars to 4.3 on Google. We've collected lots of feedback from our customers.

Kyle C.

Pros:
Love how simple rize has made it for us to get reviews. This is something we had trouble with but with the simple link we are getting more reviews than ever.

Cons:
I have not had any complaints using this software.

Valerie V.

Pros:
Very easy and quick for our parents to use! We love that parents are asked why they rated use three stars and below, the feedback is fantastic and we have been able to address some issues parents see that our Directors did not. The monthly reports are fantastic to see the results that Rize has generated. We have used this for less than six months and we are still seeing new reviews/ratings!

Cons:
The report I pull from ProCare to use for Rize requires adjusting once I have it exported, but that is a ProCare issue. I do not have anything negative to say about Rize!

Overall:
I work for a management company of four preschools and getting parents to write us a review is a nightmare. We have tried our own processes from offering three free months of tuition in a raffle to Directors asking every month in person. Nothing seemed to be working until we tried Rize! Our Yelp ratings increased by a whole star for all four schools and we have seen a drastic increase in reviews/ratings on Yelp and Google!

Sara H.

04/09/2019

Pros:
Ease of use, How quickly we were able to get reviews.

Cons:
Some of the stats are above my knowledge.

Overall:
Staff was is helpful and knowledgeable. Respond quickly to my communications.

04/05/2019

Pros:
The simplicity of the software and ulpoading process

Cons:
As a user, you dont have that much control once your email list is uploaded.

Overall:
With Rize, reviews are submitted to my busniess easily and quickly.

Jesse C.

Rize Reviews

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