How to Deal with Negative Reviews
Positive reviews are a glittering bait that can catch your business’s potential customers. The internet allows individuals to access information of all kinds; This includes thorough searches that people make before trusting an online or local business. Research highlights that more than 50% of consumers tend to ‘often’ or ‘always’ dig out online reviews. This… Read More »
How to Respond to Google Reviews the Right Way
If you’re a small business, Google Reviews impact your reputation in a big way. To start, Google is the most popular search engine on earth. Adding to that, 85% of consumers put online reviews on the same trust level as personal recommendations, according to Bright Local’s 2017 Local Consumer Review Survey. Online reviews can make… Read More »
Why It’s So Important to Have Positive Online Reviews
Online reviews are powerful influencers. If your business has an online presence, an essential component of its valuable reputation will be online reviews. In fact, positive online reviews have more impact on your customers’ purchases than professionally curated content does. In this day and age, bloggers have taken a liking to reviewing products on their websites,… Read More »
Online Reviews Impact How Patients Choose Their Physician
If your medical practice isn’t gaining the right types of physician reviews, you may need a second opinion. When it comes to the health of your online reputation, trust the physician review experts. Now more than ever, having a thriving review profile directly impacts new patient acquisition – in fact, 75% of polled Americans reported… Read More »
The Importance of Lawyer Reputation Management
When a prospective client is looking for a lawyer to provide representation, one of the number one things they’re going to look at in making the decision of which lawyer to hire is reviews. A lawyer with a bad reputation and a history of bad reviews is going to struggle to find new clients. Unfortunately,… Read More »
How To Get More Reviews For Your Home Service Business
If you’re in the home service industry, customer service is everything and both negative & positive reviews will have a direct impact on your business. What your customers are posting on Google My Business, Angie’s List or your Facebook company page may help someone decide if they’re calling you or the other guys. Why… Read More »
What Is Online Reputation Management?
Navigating through the digital age while properly caring for your brand is much easier said than done. It seems that every few weeks a new company is facing the heat caused by a misstep in their digital space and time after time it quickly flares up into a legitimate PR headache. It is because… Read More »
Study Shows Online Reputation Management Helps Businesses Boost Sales
Clutch, a platform of in-depth client reviews, data-driven content, and vetted market leaders, published a new study showing just how important online reputation management is to companies and brands in 2018. The study, which surveyed 224 digital marketers in the United States, shows that companies plan to allocate more resources to reputation management in 2018 to… Read More »
How to Make Restaurant Reputation Management Easy as Pie
Reputation is everything in the food business. The quality of the dishes you serve, the freshness of the ingredients, the service your staff provides (from cooks to bussers and every role in-between), and even the atmosphere, décor, and parking situation are under constant customer scrutiny. Once customers make a judgment about your business and post… Read More »
What New Dental Patients Look for in Online Reviews
If you’re a dentist, you know how important it is that your patients trust you, especially if they haven’t met you yet. And, online reviews have a significant impact on whether they choose you or the competitor. In this post, we’ll share the importance of dental reputation management and the impact online reviews have on… Read More »