Should Your Business Turn Off Its Facebook Reviews? Pros vs. Cons
If there is a reason to know how to turn off reviews on Facebook, that is because of bad reviews. For one, any negative feedback has the potential to cause irreversible… Read More »
Top 5 Reputational Risk Factors That Could Damage Your Brand Image
Building a brand image and brand reputation is never an easy feat. When a new business opens, it takes time to curate an image, get on the radar and have new… Read More »
Rize Now Has More Detailed Free Online Reputation Audit Reports for Competitor Analysis
We’re proud to announce that Rize Reviews has more detailed online audit reports for competitor analysis, giving clients greater insight into how they stack up against competitors in terms of online… Read More »
Is the Human Touch Still Necessary for Online Reviews?
Businesses are increasingly leveraging automation tools to streamline their processes, power their digital marketing strategies and respond to customer reviews. With the proliferation of automation software that promises fast, “personalized” responses… Read More »
Reputation Management vs. Crisis Management: How They Work Together
Building a reputation takes a long time. While the premise is that the products and services must be good, brands must ensure a positive customer experience to establish a positive brand… Read More »
Is Your Brand Trustworthy? How To Demonstrate Trustworthiness With Your Customers
No matter how great products or services are, customers are unlikely to buy if they perceive the company as untrustworthy. A brand, as Elon Musk pointed out, is a perception. So,… Read More »
Rebranding and Reputation Management: What You Need To Know
Companies rebrand to reposition themselves in the market and grow their business. So, what is rebranding? Rebranding is changing the corporate image and perception of customers and the general public of… Read More »
What Is the Service Recovery Paradox and How It Enhances Your Brand Reputation
You did your best to provide the best products and went out of your way to please customers. But like the world’s most beloved brands, you might also have dissatisfied customers…. Read More »
How To Manage Bad Reviews From Your Employees
A collection of genuine positive online reviews is a force to be reckoned with. It can be the driving factor that dictates the success or failure of a business and propels… Read More »
How To Set Up a Local Business Listing and Why It’s Important
Your business may be doing well, but that doesn’t mean it couldn’t be better. Any company, regardless of size, can profit from having local listings. Take it from Google and Ipsos… Read More »