Do Online Reviews Really Matter for Medical Providers
Traditionally, patients had limited access to healthcare information before visiting a provider. They relied on hospitals or the organization for a clue on the quality of physician services, including medical quality… Read More »
How To Remove Bad Reviews from Yelp
Ratings and reviews on Yelp are everything for businesses today. According to a Yelp Nielsen study, 92 percent of users make a purchase after using the platform. ReviewTrackers also reported that… Read More »
Five Top Reasons Why Customers Leave You Negative Reviews
Businesses receive negative reviews for various reasons. Some customers choose to bring their complaints online because they expect an apology after experiencing a sub-par service or product. Others want a refund…. Read More »
Net Promoter Score Survey Best Practices You Should Be Using
The timely and consistent use of Net Promoter Score (NPS) data allows you to create the best possible experience for your clients. NPS is a metric used to measure clients’ sentiment… Read More »
How Many Online Reviews Does My Business Need To Make a Difference?
Consumers understandably only want the best when it comes to their purchases, making reviews an integral part of the buying process. Reviews offer guidance from the people who have used the… Read More »
10 Ways To Expand Your Brand Reputation
Your brand reputation is critical to your success. It’s just as consequential, if not more, as any product or service you offer. You can look at it this way: a high-quality… Read More »
Best Online Review Platforms for Your Business in 2022
Beyond creating a positive brand image, online reviews have the power to motivate purchases and directly impact your bottom line. Online consumer reviews influence 67.7 percent of purchasing decisions (Moz), while… Read More »
How Product Reviews Impact Your Search Traffic and Conversions
Product ratings and product reviews comprise a large part of the buyer experience. Customers read and monitor reviews online and use them to inform a purchasing decision they’re about to make…. Read More »
How Negative Employee Reviews Hurt Your Brand and How To Respond
The importance of online reviews goes beyond the consumer level – they are also significant factors in measuring a company’s reputation. And the power is real. According to a survey by… Read More »
Customer Satisfaction Survey Best Practices You Should Be Using
In today’s digital age, customer power is at an all-time high. It’s time for businesses to leverage customer reviews to improve client satisfaction and increase profitability. And what better way to… Read More »