Why Review Generation is Significant
to Your Online Success
Build a Positive Brand Reputation and Convert More Traffic into Sales
Companies with a solid review generation strategy in place are ahead of the business marketing game by leaps and bounds. Online review generation is the process of acquiring customer reviews from various digital platforms. It can be done using feedback forms, email and SMS campaigns and online surveys.
Businesses that invest in review generation tools are not only able to streamline their daily operations, but they also gain control of online conversations about their brand and influence their customers’ purchasing decisions.
According to the recent consumer review survey conducted by Statista, 23 percent of Americans consider online reviews as the most integral aspect of their shopping experience. Knowing how to get more reviews on Google and other platforms can help you expand your online reach and provide better customer service.
Create a Positive Impact in Your Industry
and Get More Google Reviews
Many businesses drop out of the competition because of a bad online reputation. Maximize the benefits of using review generation software and increase your customer trust and conversions. Rize Reviews’ online review generation software allows you to:
Gather Customer Insights
Businesses lose up to $75 billion per year due to poor customer service. According to Microsoft’s State of Global Customer Service Report, 54 percent of consumers have higher expectations for customer care. Through online review generation, you can identify your marketing gaps and weaknesses and develop better ways to improve your brand experience.
Build a Strong Brand Reputation
It takes only five minutes to ruin a reputation you have spent years building. Protect your business from costly reputation issues and maintain brand control with data-driven review generation service. Online review generation software is designed to provide you with a steady stream of positive reviews and win back clients who had poor brand experiences.
Leverage Multiple Customer Touchpoints
You might always deliver products and services on time, but a wayward customer care and review response strategy can scare customers off. Using review generation tools is one of the most effective ways to identify and monitor your customer touchpoints. Review generation allows you to gather customer feedback, address client concerns quickly and boost your brand interaction.
Explore Other Online Marketing Opportunities
As new digital marketing and eCommerce platforms emerge every year, it becomes more challenging to monitor your brand mentions and gather customer feedback. The good news is review generation service makes it easy for you to reach out to your customers and get more Yelp reviews. More importantly, it opens lucrative opportunities to market your brand to a broader customer base.
Boost Your Local Search Rankings
Online reviews are vital components of local search visibility. Search engines classify review signals as the third-most important factor for Local Pack rankings. Understanding how to get more Google reviews and implementing the right online review generation tactics help boost your online exposure, ramp up your local search rankings and increase your brand significance.
Improve Customer Experience
Consumers want to be acknowledged, even in small ways. With online review generation, you provide your customers with the opportunity to voice their concerns and feel valued and empowered. Refine your brand messaging and tailor it to match your customer needs and preferences using review generation tools.
Increase Consumer Trust
Studies show that 72 percent of consumers interact with businesses that have positive reviews. According to BrightLocal, online reviews increase consumer trust by 11 percent, while positive ratings increase customer interactions by 12 percent. By investing in online review generation service, you can turn customer reviews into positive actions and build long-term client relationships.
Position Your Brand for Online Success
Each year, 1 in 12 businesses stop their operations because of low sales and increasing market expenses. With rising ad costs, marketers must find organic ways to acquire and retain new customers. Online review generation software allows you to establish social proof and remove most psychological barriers that hinder prospects from interacting with your brand.
Rize Reviews has years of experience generating positive reviews for businesses of all sizes and niches. We helped a popular multiple-location restaurant generate more than 15,000 reviews in only five months!
How to Get More Reviews Using
Our Review Generation Software
Give Your Brand a Voice in Online Conversations
Approximately 92 percent of online users choose a local business with a positive online reputation. Leverage our review management software to gather positive customer reviews and maximize conversion opportunities across the web.
Here’s what you can expect from our online review generation service:
Email and SMS Drip
Our reputation managers launch carefully strategized email and SMS drip campaigns to help you generate a continuous flow of reviews over a long period. All we need to get started is your customer list, with the names, email addresses and phone numbers of your customers.
At Rize Reviews, we allow unlimited email and SMS sending across your target demographics. If a customer responds via email or text, we route the response to your business contact. Our review generation software also limits sending of requests to one review request per customer within six months, so you’re not bugging the same clients more than twice a year.
We offer comprehensive analytics and reporting, with individual tracking for your email and SMS campaigns. The reports show your open and subscription rate, published and unpublished customer reviews, unsubscribe rate and email bounce rate.
Easy 2-Step Process
You don’t need to log in to the review generation software or edit your customer list. Our online review generation software automatically removes invalid information, such as duplicate phone numbers and emails, to help clean up your raw data.
Custom Mail Sender
Your customers are more likely to respond and pay attention to an email or text from a local number or recognizable email. As such, we send SMS from a local phone number and configure your mail sender settings, so it would appear to come from you directly.
Does your business serve international locations? Our reputation managers have got you covered! We provide multi-language support for review generation, such as Spanish and German, among others.
We create personalized messages with an appropriate amount of urgency and a clear call-to-action (CTA). Our team can also automate and customize the texts and schedule of your SMS and email campaigns, depending on your customers’ online behavior and mobile activities.
Our reputation managers develop review generation strategies tailored to your business’ unique needs and demands. We analyze your customers' brand interaction and encourage them to provide feedback on your preferred review platforms.
We offer online review monitoring software to help keep track of your customer reviews across online channels and locations. Our reputation monitoring software allows multi-site tracking, automatic email alerts and response notifications and multiple-location monitoring.
Why You Need to Prioritize Review Generation
The Quantity and Quality of Your Online Reviews Matter
Businesses are often afraid to manage online reviews because they don't want to deal with negative customer feedback and receive zero client reviews. Don't make the same mistake. Ignoring your online reputation is a risky business move.
As an entrepreneur, you need to get more Facebook reviews and customer feedback from multiple review sites to thrive in this competitive marketplace. Review generation allows you to make real connections with customers and make positive improvements to your products and services.
To maximize the impact of customer reviews on your digital presence, you must understand that both quantity and quality play a crucial role in your online reputation:
- Online reviews and ratings affect your rankings in local searches
- Customer reviews help establish trust and authenticity
- 82 percent of consumers make their purchasing decisions based on the quality of your review response to negative reviews
- The more customer reviews you have, the higher your chances of converting visitors into customers
- Business with optimal ratings increase their gross income by 28 percent
- Companies with high review counts earn up to 54 percent more revenue than their competitors
Don’t Have Time to Manage Your Clients’ Online Reputation?
Rize Reviews Offers White Label Reputation Management Services
to Help Streamline Your Operations.