Why Online Product Reviews Matter
for Your eCommerce Business
Drive More Leads and Conversions for Your Online Store
The eCommerce industry has boomed to unprecedented heights over the past few years. Today, there are approximately 2.14 billion digital buyers and about 24 million eCommerce websites worldwide. With increasingly high competition and expectations for digital experiences, how do you propel your brand forward?
Most online retailers invest so much time and resources into administrative tasks, such as cybersecurity, order fulfillment and product optimization, that they neglect the importance of product reviews for their eCommerce store.
In today’s digital world, however, no eCommerce seller can thrive without an understanding of how to get reviews and maintain a structured review management system.
Online product reviews and star ratings are often the first visual elements a customer sees when visiting a website. Without eCommerce reviews, you forgo the opportunity to establish your credibility.
Whether you own a popular brand or a startup eCommerce business, product review management plays a crucial role in your brand success. Review management involves generating, monitoring, analyzing and responding to first-party and third-party eCommerce product reviews to understand consumer sentiments and gain actionable insights.
If you don’t know how to get reviews and do not prioritize online review monitoring, you:
One of the most valuable assets that your online store can offer to your prospects and customers is a product review. Facilitate better customer experiences and reduce possibilities of product returns with review management service.
Maintain a Seamless and Consistent Brand Image Across Channels
Consumers perform online research before making a purchase, and one essential piece of information they are looking for is a product review. Online product reviews are user-generated content (UGC) that helps customers weigh their options and make informed decisions about purchasing new products.By learning how to get reviews on various review sites and eCommerce platforms, you can:
Inspire Trust and Confidence
Statistics show nine out of 10 consumers read eCommerce product reviews before making a purchase. What’s more, 63 percent of online shoppers are more likely to buy a product from a website with customer reviews. Once you master how to get more reviews across digital marketplaces, you can start generating high-quality eCommerce reviews from your satisfied customers and build brand trust.
Boost Your Online Marketing Efforts
Review management is a critical component of digital marketing. According to Moz, online product reviews determine 13 percent of your local search results and seven percent of your organic rankings. This means a negative customer review on brand-related search results can lead to loss of organic search traffic, paid search traffic and online profitability. With the right product review service, you can bolster your search engine optimization (SEO) and digital marketing efforts.
Improve Clicks and Conversions
Displaying online product reviews and star ratings close to call-to-action (CTA) buttons is a surefire way to increase online trust and customer engagement. Studies show that, on average, this practice increases conversion rates by up to eight percent. What’s more, a Spiegel Research Center report revealed that the purchase likelihood for a product with at least five eCommerce reviews is 270 percent greater than a product with no customer review.
Build Customer Loyalty
A product page glowing with authentic, verified eCommerce product reviews is one of the best ways to cultivate customer loyalty. Savvy consumers engage more with brands that allow them to access third party review information from other consumers and actively participate in writing eCommerce reviews. Additionally, showing off a customer review on your product pages shows transparency and makes your brand appear more credible and trustworthy.
Provide Valuable Insights
Customer reviews help set realistic product expectations from the start. By displaying and aggregating honest third party review responses on your product pages, you open up opportunities for brand-related discussions. Moreover, tracking reviews and proactively engaging with customer reviews allows you to acknowledge complaints, address frequently asked questions (FAQs) about your products and show prospects your dedication to providing client satisfaction.
Move Past the Competition
Research by the Missouri University of Science and Technology found that it takes less than 0.2 seconds for online users to form an initial impression about a brand. Online sellers who know how to get more reviews can quickly identify their products' strengths and weaknesses and formulate data-driven product optimization and customer service practices centered on attracting more prospects and moving them through the sales funnel.
How Our Online Product Review Management
Help Your eCommerce Business
Achieve Long-Term Financial Gain, Stability and Accelerated Sales
Many online sellers can easily be bogged down by administrative, product development, customer service and review management tasks. The good news is you don’t have to worry about tracking reviews across multiple eCommerce platforms and product listings.
Rize Reviews’ product review services cover online review monitoring for multiple eCommerce platforms, including Amazon, Best Buy, Target Plus, Walmart and Overstock. Here’s what you can expect from our review management service:
Walmart Marketplace Reviews
Does Walmart Marketplace marketing take too much of your time and energy? New Walmart product reviews are displayed on the platform within five to seven business days, and keeping tabs on every new product review can take a toll on your daily operations. Leverage our product review software to stay on top of your Walmart reviews across product pages. We make it easier for you to monitor Walmart Product reviews on the platform and generate a first-party customer product review for your eCommerce store. Our review management software lets you check your Walmart Marketplace reviews anytime and get instant notifications for new Walmart reviews posted on your product pages.
Target Marketplace Reviews
Tracking and responding to Target reviews is a must if you hope to get your Target Plus Marketplace optimization right. Monitoring Target Plus reviews, however, can be time-consuming if you don’t have the right review management platform to get the job done. Our review monitoring team uses advanced review management software to help you monitor Target product reviews with ease. Our review management platform boasts custom design features, which allow you to keep track of Target reviews and analyze customer sentiment per product category. Additionally, you can sign up for our review response service and get expert recommendations on responding to Target Plus reviews.
Best Buy Reviews
A BrightLocal study found that customers require at least 40 online reviews before they believe a business’s average star rating. Do your Best Buy product listings have enough Best Buy reviews to prove your brand authenticity? Our product review software facilitates automatic monitoring of any new Best Buy review, so you can stay focused on your product development and marketing. Besides tracking Best Buy reviews, we can also optimize your review acquisition strategy for your eCommerce store. Schedule a consultation with our Best Buy review experts to learn more about our Best Buy review monitoring services.
Wondering how to get reviews on Amazon? Getting Amazon reviews can be a tricky business because you have to stay on top of all Amazon community updates and adhere to Amazon review guidelines. Some online sellers also have trouble finding Amazon product reviews and tracking Amazon feedback across product listings. Using our Amazon review software, you can build your Amazon review monitoring system and keep a pulse on your customer experience on the platform. Our Amazon review experts also provide data-driven recommendations to help you shape your brand reputation across other marketplaces.
Eyeing growth in 2021 and years to come? Ensure your Overstock product listings reflect your positive brand image with help from our online review monitoring company. Our review management software facilitates multi-site review monitoring, so you can track your Overstock reviews along with any third party review from other marketplaces, 24/7. Take advantage of our review management platform and get email alerts for new Overstock reviews. Got more questions about Overstock review monitoring? Get in touch with us and let’s discuss which product review service fits your needs.
Do you have your own eCommerce store but are still struggling to get reviews for your business? Besides monitoring Walmart Marketplace reviews, Target reviews and Amazon feedback, we also generate a customer product review directly to your website. Our product review service team organizes your customer database and launches personalized email and SMS drip campaigns to solicit eCommerce product reviews from your best customers. We allow unlimited email and SMS sending with no upcharges, so you can get more reviews across your target demographics.
Rize’s Online Product Review Management Features
Streamline Your Processes and Establish an Accurate Online Presence
eCommerce platforms are constantly expanding, which doubles the difficulty in tracking reviews and generating one high-quality customer product review after another. With Rize Reviews’ product review software, you can get more reviews and monitor reviews across digital platforms from a single dashboard.
Capitalize on our product review services and take advantage of the following review management software features:
First-Party Product Review Collection
First-party eCommerce reviews are collected and displayed on your website to establish social proof and allow consumers to share their experiences directly with your business. Don’t know how to get more reviews straight to your website? Rize Reviews’ product review software boasts a flexible data management system that allows you to build your customer database and a custom review widget that simplifies review collection on your website.
Third-Party Product Review Collection
Each third party review serves as a badge of honor and trust from online shoppers. Furthermore, third-party customer reviews, such as Target Product reviews and Walmart Product reviews, help boost your local SEO efforts and amplify your brand presence on well-known review sites and digital marketplaces. Our review management platform integrates with more than 100 major review sites and aggregates all your product reviews in one place to simplify your review acquisition and monitoring.
SMS Review Requests
Waiting around for product reviews to come in can upend all your marketing efforts. Collect more eCommerce product reviews quickly, with SMS review requests. You can leverage our review management software to launch personalized SMS drip campaigns, depending on your customers’ mobile activities. Our product review software features custom mail sender settings, which enable you to send bulk text messages and change the sender’s name to your brand name.
Email Review Requests
Studies show email is one of the most effective channels for generating customer reviews. In fact, 61 percent of people prefer that brands contact them through email. Launch segmented email review requests using our product review software and get reviews for your business. Our review management platform automatically removes invalid information, such as duplicate email accounts, to avoid sending double emails to the same person. It also allows you to schedule your email campaigns for post-purchase follow-up.
Research reveals that approximately 50 percent of online shoppers require at least a 4-star rating before engaging with a business. Put your product review and average star rating front and center on your eCommerce store and improve your marketing results. Our product review software automatically directs customers that provide 4- and 5-star reviews to your preferred platforms to leave a product review. Low star ratings, on the other hand, are forwarded to your in-house team for proper intervention.
Are you selling multiple product variants or introducing brand-new products? Leverage our review management platform to group similar products, monitor reviews and share reviews between related products in the same group. For instance, you can group black and white hats together to show reviews for both colors of your brand offering. This feature allows you to showcase more review volume on each product page, facilitate better review distribution and gain quick traction for new products.
Auto-Grouping for Manufacturer
Consolidate product reviews on all your stock-keeping units (SKUs) from your partner retailers on one dashboard. Our online review monitoring tool collects eCommerce reviews from across sellers and geographies to help you gain actionable insights into different customer experiences and determine better ways to improve your products' quality. Additionally, our review management platform automatically groups product reviews by manufacturer, in case online sellers are curious to see reviews of products from various manufacturers they use for production.
Search Within Product Review Content
This feature allows you to search in our review management platform for certain keywords or phrases within product reviews you’ve received. For example, to determine if your customers are mentioning shipping time in their product reviews, you can generate search results for “shipping time” or “delivery time” to gather that insight. Doing so makes it easier for you to identify common shopper concerns and trends in your customer reviews and determine areas you need to focus on to increase your order volume.
Application Programming Interface (API) Access
No need to monitor reviews across platforms manually – save time and effort using our review management software. We integrate with various eCommerce and customer relationship management (CRM) platforms to make your review management process as seamless as possible. Once you sign up with us, you gain full access to our product review software and personalized dashboard, which track hundreds of product reviews within minutes and categorizes customer reviews based on model, item or product group.
Preparing for a company-wide presentation or need documents on the go? Our product review software allows you to export a .CSV file of all your eCommerce product reviews, so you can view them off the platform or share them with other team members anytime for review. Imported and exported online product reviews are formatted into a CSV spreadsheet file, containing information such as your product handle, star rating, review status (approved or published) and date and time when the product review was created.
New Review Notifications
We send automatic email alerts to your team for every new product review on various eCommerce platforms. You will also receive notifications when older eCommerce reviews are updated. This way, you stay on top of your product reviews and have the opportunity to engage with your customers in real-time. Remember, however, that every eCommerce platform has unique review response guidelines, so make sure you adhere to them when responding to your product reviews.
Don’t have the time to get reviews for your business and monitor reviews on different product listings? Our review monitoring experts can take over your product review management, so you don’t have to deal with the technical aspects of your campaign. We provide you with detailed monthly reports, complete with platform- and product-specific data, sentiment analysis, action items and recommendations. You also have the option to sign up for other reputation management services to take the load off your shoulders.
Amazon Product Review Management
Boost Your Organic Performance and Increase Your Order Volume
Many eCommerce sellers enter the Amazon marketplace to gain product visibility and drive more sales. With more than 1.9 million active sellers on the marketplace, however, it can be difficult to make your product stand out from the competition. Propel your brand’s online success and gain maximum visibility for your product pages by learning how to get reviews on Amazon.
Amazon customer reviews are unique online content that differentiates your products from the competitors. Amazon customer feedback:
- Improves brand recognition
- Ramps up product rankings
- Enhances online reputation
- Guides product optimization efforts
- Increases returning visitor rate
- Boosts conversion rate
With a strategic Amazon product review management system, you can understand your customers’ sentiments and implement better Amazon marketing strategies to address recurring issues. Getting reviews on Amazon, however, comes with its own challenges.
Don’t know how to get Amazon reviews? Invest in our Amazon review service and get one-on-one consultations with our Amazon review experts to learn how to get more reviews on Amazon.
How To Get Reviews on Amazon
Meet Consumer Expectations and Create a Seamless Shopping Journey
Getting reviews on Amazon is pivotal if you hope to beat your competition. As online shoppers weigh their options, products with the highest star ratings and the best Amazon product reviews are often the ones that end up in consumers’ carts. Products with negative Amazon reviews, on the other hand, showcase brands in a bad light and reduce customer confidence.
Don’t let negative Amazon product reviews ruin your brand’s online reputation. Follow these tips on how to get Amazon reviews and optimize your Amazon feedback management system:
1. Build Optimized Product Pages
The first step to get Amazon reviews is to ensure your product listings deliver value to your target customers. Listen to the best Amazon product reviews and continually improve your product lineup and customer service. More importantly, invest in the right Amazon product review service and Amazon advertising solutions to optimize your product pages and provide the best possible customer experience.
2. Leverage the “Request a Review” Button
Amazon has strict guidelines when it comes to getting Amazon reviews. You can only ask for one review per product and the review request must be sent within 4-30 days upon delivery of the item. When you click on the “Request a Review” button, Amazon sends seller feedback and the Amazon product review request to the customer.
3. Monitor and Analyze Amazon Product Reviews
Invest in an Amazon review analysis tool to perform a regular Amazon review check of your worst and best Amazon product reviews. A reliable Amazon review checker boasts multiple filter options to facilitate real-time Amazon online review monitoring. Moreover, Amazon review software generates valuable reports that help you reinforce the quality of your products.
4. Take Immediate Action on Your Reviews
Getting reviews on Amazon is not the endgame. Leverage analytics results from your Amazon review software to make quick store management decisions and provide professional responses to your Amazon reviews. Be sure to acknowledge the best Amazon reviews and provide immediate solutions for any problems at hand.
5. Adhere to Amazon Communication Guidelines and Customer Product Reviews Policies
Amazon Communication Guidelines state that sellers can only contact a buyer to complete an order or respond to inquiries. It strictly prohibits contacting shoppers for marketing or promotional purposes in any format. To ensure your business adheres to Amazon’s customer product review policies, be sure to consult with trusted product review companies before launching any review request campaign.
6. Maximize Amazon Review Features
Amazon has launched several review features, including Amazon Early Reviewer Program and Amazon Vine, to help more sellers get Amazon reviews. Make the most of these review features to get more Amazon reviews. If you’re not sure how to get Amazon product reviews using these programs, contact an Amazon product review service provider to get expert assistance.
Ready to get more Amazon reviews for your products? If you still don’t know how to get product reviews on Amazon, Rize Reviews’ Amazon review experts are here to help you. Call us now and let’s discuss how to get Amazon reviews while keeping your expenses under control.
Rize’s Amazon Review Services
Sell Products With Consistently Outstanding Ratings
Amazon review management is critical to your daily Amazon SEO workflow. A well-managed Amazon product listing allows you to deliver quality customer service, understand the drivers of your customer satisfaction and provide appropriate responses to Amazon customer feedback.
Still learning the ropes of getting Amazon reviews? Our Amazon review company offers a breadth of Amazon review services to streamline your Amazon review management:
Amazon Review Monitoring
Don’t have the time to track your Amazon consumer reviews along with eCommerce reviews on other platforms? Monitor your Amazon customer feedback using our Amazon review checker and get detailed .CSV reports to assist your Amazon review check and analysis. We keep tabs on the quality and quantity of your Amazon customer reviews and star ratings by SKUs to help you stay on top of marketing opportunities and potential problems.
Amazon Product Review Software
Run a regular Amazon review check, audit your rating changes and Amazon reviews updates and keep track of new Amazon customer reviews through our Amazon product review software. This Amazon review checker boasts advanced features, such as a centralized dashboard and CRM and POS systems integrations, that make it easier for you to monitor old and new Amazon consumer reviews. Take advantage of our Amazon review tracker and get real-time alerts for recent Amazon reviews.
Amazon Review Management
Keep your Amazon seller account healthy and compliant with Amazon product review policies through Rize Reviews’ Amazon review service. We provide comprehensive Amazon review management solutions to ensure your Amazon feedback strategies are consistent and 100 percent Amazon policy compliant. When you sign up for our Amazon review service, you have the option to let us manage your Amazon review monitoring and review response publishing or leave the latter to your in-house team.
Amazon Review Response
Struggling to keep up with Amazon product review policy updates and guidelines? Leave your Amazon review response strategy to our team, so you can focus on optimizing your product quality to get the best Amazon reviews. We leverage our Amazon review analysis tool to understand your consumer sentiment and formulate a tactical response to both positive and negative Amazon consumer reviews. Our Amazon review experts consult all review responses with your team before publishing to ensure we capture your brand voice.
Rize’s Online Product Reviews Services
Gain Traction Across Digital Marketplaces
Rize Reviews is one of the leading product review companies, offering diverse eCommerce and Amazon review services. Whether you’re looking for ways to get more Amazon reviews, Target Marketplace reviews, Walmart reviews or direct eCommerce reviews for your website, we can assist you.
Here’s what you can expect when you partner with our review management company:
Reputation Management Software
Rize Reviews’ eCommerce and Amazon product review software is designed to make tracking reviews across digital platforms effortless. Capitalize on our review management service and get access to an innovative eCommerce and Amazon review analysis tool that enables flexible targeting and delivery of localized campaigns at any scale.
Take control of your online product reviews on multiple review platforms and locations and ensure consistent product listings. Our eCommerce and Amazon product review service involves automated review monitoring to help you manage your brand reputation with ease. We track all types of customer reviews, including the best reviews on Amazon, Target Plus and other marketplaces and centralize them in one place.
Product reviews are powerful marketing tools that set successful brands apart. Get more Amazon reviews and customer feedback on different eCommerce product listings and boost your business’s revenue growth. The best reviews on Amazon and other marketplaces open opportunities to increase your review volume, monthly sales, star ratings and product search rankings.
Knowing how to get product reviews on Amazon and other eCommerce platforms may give you an upper hand, but you shouldn’t stop there. Statistics show businesses that respond to reviews for Amazon, Walmart and other eCommerce channels earn at least four percent more revenue on average. Maintain brand control by optimizing your review response strategy. We craft personalized review responses and guarantee a 24/48-hour turnaround, even on weekends and holidays!
Integrate first-party and third-party product reviews on your eCommerce website using our custom review widget. We offer a free review widget to all our partner agencies to help increase their local search visibility, improve online trust and convert more page visitors into paying customers. This free review tool adapts to any screen size and integrates with any content management system (CMS), including WordPress and Shopify. We also provide full website widget management, so you don’t have to worry about updates and maintenance.
Online Reputation Repair
Is your business suffering from a reputation crisis? A bad reputation can hinder your chances of getting the best reviews on Amazon and third-party review sites. Let us fix your online reputation and teach you how to get product reviews on Amazon and other eCommerce platforms using white hat strategies. Our reputation managers evaluate your existing review management tactics, analyze shoppers’ sentiments and provide you with detailed recommendations on how to turn negative reviews into marketing opportunities.
White Label Reputation Management
Do you know how to get more reviews on Amazon and multiple digital channels, but you don’t have the capacity to manage all your clients’ reputation management campaigns? Sign up for our white label review management service for as little as $200 per month and get access to our white label reputation management software and a suite of services. With us, you get brandable campaign reports, an easy-to-navigate client dashboard and customized review widgets.
Social Media Follower Growth
In today’s social media-driven world, simply understanding how to get Amazon product reviews and customer feedback across platforms is not enough. Flaunt the best product reviews on your social media channels and build an online community around your brand. We use automation tools, embed social media follower growth widget on your website and collaborate with Thrive Internet Marketing Agency to leverage various advertising channels and grow your social media presence on your preferred platforms.
Survey Campaign Management
Your customers’ impressions and expectations of your products and customer service quality are significant factors in measuring your marketing efforts’ success. Gauge your customer experience in different eCommerce platforms and discover better ways to get Amazon reviews, increase your response rate and improve your product engagement. We launch various customer loyalty surveys, such as net promoter score (NPS) survey and visual rating survey, depending on your needs and intent.
Why Choose Rize Reviews to Manage Your
Online Product Reviews
Improve Operations and Tap Into New Revenue Streams
Rize Reviews is dedicated to helping small businesses, startups, multiple-location companies and enterprises protect their online reputation and get the best Amazon reviews, Target Plus reviews and direct eCommerce reviews for their business.
Partner with us and let us demonstrate how to get reviews on Amazon and diverse eCommerce platforms using a proven white hat review management service:
Multi-Channel eCommerce Support
We understand that multi-channel selling is integral to your business expansion strategy. That is why we offer multi-channel eCommerce review management support. Whether you’re tracking Target Product reviews, Overstock reviews or reviews for Amazon or your eCommerce website, we’ve got you covered! Our reputation managers consolidate all customer reviews and star ratings across platforms to keep you abreast of customer perceptions about your product.
Manufacturing Review Management
Our reputation management company serves different eCommerce players, including retailers, suppliers and manufacturers. If you own a manufacturing company and want to know how to get Amazon product reviews and eCommerce product reviews on various platforms, we can help. We bring all your product reviews from multiple sellers into one dashboard, categorize them per seller, product, geography or platform and provide detailed reports to direct your product optimization efforts.
White Label Reputation Management Software
Scale your eCommerce business and simplify laborious review management tasks using our white label reputation management software. Our eCommerce and Amazon review tracker facilitates efficient online review monitoring on any directory and industry sites with no trace of Rize Reviews to maintain confidentiality. This eCommerce and Amazon review tracker also allows CSV downloads to guide the creation of prospective review reports.
Review Management Training
Unlike other product review companies, we give you the option to take your review management in-house or leave the complete management of your review campaign to us. Our reputation managers provide regular training and consultations to ensure you know how to get more reviews on Amazon and other platforms and understand the importance of providing professional review responses. Reach out to us and let’s discuss the best setup for your business.
Monitoring reviews for Amazon, Target Plus, Walmart, Best Buy or Overstock? Our review management platform features simple interface and navigation, so you can track your Target Marketplace reviews and online product reviews across channels effortlessly. Simply log in to your account and access all your customer reviews in one place, anytime you need.
Affordable Review Management Plans
Product development and eCommerce marketing already involve various processes that can be very costly – and we don’t want to add to your expenses. Our online product review management company offers a product review service for as low as $200 per month, so you can gain control of your online reputation without sacrificing your marketing budget. Additional annual costs may vary, depending on your review management needs, demands and scope of service.