Author: Meg Datumanong

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Online Reviews in 2022: Lessons Learned and How Businesses Can Improve in 2023

Online Reviews in 2022: Lessons Learned and How Businesses Can Improve in 2023

By Meg Datumanong / August 22, 2023

Customer reviews have always been essential to the success of a business. Even in the pre-internet years, when brick-and-mortar stores ruled the high street and online shopping was still far into… Read More »

How Long Does It Take Google To Publish an Online Review?

How Long Does It Take Google To Publish an Online Review?

By Meg Datumanong / March 21, 2023

We all know that positive, authentic feedback on social media platforms and review websites is critical to business success. However, a Google review carries the most weight.  Google is by far… Read More »

How To Create a Long-Term Online Reputation Management (ORM) Plan

How To Create a Long-Term Online Reputation Management (ORM) Plan

By Meg Datumanong / February 16, 2023

We are all familiar with the advice to always “put your best foot forward.” This helpful, age-old tip applies not only to first dates and job interviews but also to your… Read More »

How Important Is It To Get Online Reviews in Multiple Languages?

How Important Is It To Get Online Reviews in Multiple Languages?

By Meg Datumanong / January 26, 2023

In an increasingly digitalized age, conventional word-of-mouth has been surpassed by online business reviews as the must-have marketing tool for organizations of all sizes and niches.  While in the old days,… Read More »

Best Review Response Templates for Speedy Replies

Best Review Response Templates for Speedy Replies

By Meg Datumanong / November 15, 2022

Online reviews matter for many reasons. Organizations across niches prioritize getting more feedback because it increases credibility, boosts local search engine optimization (SEO) and facilitates engagement. You can also use reviews for customer… Read More »