5 Tips for Leveraging Online Reviews During the Holiday Season
It’s that time of the year again when businesses and customers are at their busiest. Whether you’re a brick-and-mortar store or an eCommerce business, you are witness to a flurry of… Read More »
Everything You Need To Know About Yelp’s New Online Review Features
With today’s consumers doing so much research online before making a purchase, many businesses have thrived thanks to their online review generation strategies. And on Yelp, the largest outlet for online… Read More »
The Negative Impact of Fake Reviews and How To Win Back Consumer Trust
At the height of the pandemic, the U.S. eCommerce market grew an incredible 32.4 percent year over year as consumers spent nearly $800 billion on online purchases in 2020. Yet, despite… Read More »
Why Your Online Reputation Matters Even Before Customers Reach Your Website
Many businesses fixate on the notion that your online reputation only matters when your customers are actively looking for reviews. During that search, they stumble onto your website, so you perform… Read More »
Top Industries Where Customer Reviews Are Critical
Online review management services matter now more than ever. Why? Because when users Google customer reviews, they trust the results that appear. Online statistics show that 93 percent of customers trust… Read More »