Author: Emman Velos

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Everything You Need To Know About Yelp’s New Online Review Features

Everything You Need To Know About Yelp’s New Online Review Features

By Emman Velos / December 1, 2021

With today’s consumers doing so much research online before making a purchase, many businesses have thrived thanks to their online review generation strategies. And on Yelp, the largest outlet for online… Read More »

The Negative Impact of Fake Reviews and How To Win Back Consumer Trust

The Negative Impact of Fake Reviews and How To Win Back Consumer Trust

By Emman Velos / November 24, 2021

At the height of the pandemic, the U.S. eCommerce market grew an incredible 32.4 percent year over year as consumers spent nearly $800 billion on online purchases in 2020. Yet, despite… Read More »

Why Your Online Reputation Matters Even Before Customers Reach Your Website

Why Your Online Reputation Matters Even Before Customers Reach Your Website

By Emman Velos / November 17, 2021

Many businesses fixate on the notion that your online reputation only matters when your customers are actively looking for reviews. During that search, they stumble onto your website, so you perform… Read More »

Top Industries Where Customer Reviews Are Critical

Top Industries Where Customer Reviews Are Critical

By Emman Velos / November 3, 2021

Online review management services matter now more than ever. Why? Because when users Google customer reviews, they trust the results that appear. Online statistics show that 93 percent of customers trust… Read More »

Customer Engagement Strategies That Help Boost Your Reputation Management

Customer Engagement Strategies That Help Boost Your Reputation Management

By Emman Velos / October 27, 2021

Reputation management is always a challenge for any business. With every review shared or comment posted across different platforms, the public perception surrounding your brand is being molded and constantly redefined…. Read More »