Author: Jay Bual

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Google Launches Third Product Review Algorithm Update in Less Than a Year: Why Your Business Better Get This Right

Google Launches Third Product Review Algorithm Update in Less Than a Year: Why Your Business Better Get This Right

By Jay Bual / July 12, 2022

Google has always been steadfast in its goal to deliver quality results to its users. As such, it regularly updates its search algorithm to improve its performance with each new rollout…. Read More »

How Customer Satisfaction Scores Provide Insights To Improve Your Business

How Customer Satisfaction Scores Provide Insights To Improve Your Business

By Jay Bual / March 8, 2022

Customer satisfaction (CSAT) surveys reveal customer satisfaction and provide businesses with valuable, direct customer feedback. Essentially, these surveys show you where your business excels and where it falls short of expectations. … Read More »