Reputation management for banks is now considered an essential strategy for building customer trust and loyalty. With numerous scandals that have rocked the industry, financial institutions like banks have lost consumers’… Read More »
Reputation marketing has become an important element of customer acquisition and retention. With the power of customer feedback and social media, more and more brands are paying attention to what their… Read More »
Customer experience marketing has changed the way consumers choose a brand. Back in the day, companies relied on the quality of their products and services to attract customers. This is no… Read More »
Most companies adopt a wait-and-see approach to online reputation management. Not a lot of brands take the time to conduct the website reputation check Google provides. Website reputation checks can be… Read More »
Having an effective hotel online reputation management strategy is now more challenging than ever, given the unique hurdles brought about by the pandemic. As local and international travel is reopened, hoteliers… Read More »