Author: Robert Lee

Categories

How Online Reviews Impact Your Local Online Visibility

How Online Reviews Impact Your Local Online Visibility

By Robert Lee / January 24, 2023

Not many business owners realize this, but search engine optimization (SEO) is closely linked to online reputation. Local SEO services or search engine optimization services aim to overcome the challenges of… Read More »

Does Your Business Need Reputational Risk Insurance?

Does Your Business Need Reputational Risk Insurance?

By Robert Lee / January 19, 2023

Building a positive reputation is a long-term, often difficult process. Even worse, one mistake or any adverse event is enough to wreak havoc, causing a business crisis. Besides customer attrition, there… Read More »

What Is Review Bombing and Tips for Responding to the Dirty Practice

What Is Review Bombing and Tips for Responding to the Dirty Practice

By Robert Lee / January 17, 2023

Review bombing is a phenomenon that has unfortunately affected many businesses. It may be due to disgruntled fans or customers leaving negative ratings and reviews. Or, it may be a malicious… Read More »

How To Get an Older Demographic To Leave Online Reviews

How To Get an Older Demographic To Leave Online Reviews

By Robert Lee / January 12, 2023

Consumer purchase behavior, needs, spending capacity and habits vary by age group. So companies create customized value propositions for each customer segment. The same principle also applies to reputation management and… Read More »

How To Write a Compelling Online Review Request Email

How To Write a Compelling Online Review Request Email

By Robert Lee / January 5, 2023

Knowing how to ask customers for reviews through email is a great way to generate reviews. As studies show, the volume and recency of online reviews not only help increase leads… Read More »