How a Business Should Respond to Online Trolls and Hate Speech (Dos and Don’ts)
Responding to negative reviews is one thing – but what if it escalates, and you’re suddenly dealing with troll attacks and full-on hate speech? Being aware of this ugly side of… Read More »
How To Respond to Online Reviews and Why You Should ALWAYS Do It
Online reviews simplify and summarize information for consumers who are bombarded with choices daily. This makes them a critical part of the customer’s buying process. Reading your business reviews should be… Read More »
How To Generate More Patient Reviews for Your Hospital or Practice
Patients are looking up doctors and dentists, clinics and hospitals online to make the best decisions for their health. According to a 2019 PatientPop survey, 74.6 percent of consumers leveraged digital… Read More »
10 Reasons Why Online Reviews Matter More than Ever in 2021
The word is out. Consumers are relying more and more on online reviews as we continue to navigate uncertain times. People are partly managing the constraints of the pandemic through online… Read More »
Citation Management: Why Your Business Should Be Using Local Listing Services
Consumers are whipping out their smartphones or turning on their laptops to search for brands, products and services online. A General Electric (GE) shopper research in 2019 found that 81 percent… Read More »