Knowing how to get online reviews for your business resourcefully is a key to staying competitive in the digital age. There are several tactics to ensure you’ll snag more ratings and… Read More »
If there’s a single most important metric for most industries to predict customer loyalty and growth, that would be the net promoter score (NPS). What is a net promoter score good… Read More »
Online brand reputation management for franchises is a must in the digital age. It could be just what your franchise marketing team needs to unify network-wide efforts, boost individual franchisee performance… Read More »
What is a review widget? It’s an online reputation management tool designed to display customer ratings and reviews on your business website, attracting traffic, building credibility, driving conversions and fine-tuning your… Read More »
Like consumer brands, industry professionals signal to their clients that they care and prioritize improving their service when they respond to online reviews. They show how they value feedback, which may… Read More »