A hospital group in North Carolina reached out to Rize Reviews for help in writing custom review responses to its Google and Facebook pages. Rize Reviews took over the client’s review response publishing for one day during the week, and has since responded to 1-2 Google and Facebook reviews per week. Five months into the review response project, the client expanded its partnership with Rize Reviews to include review generation and review response publishing for more medical locations.
1-2
Google and Facebook Reviews
Responded to Per Week
4-6
Google and Facebook Reviews
Responded to Per Month
Project Overview
The client’s main concern was the need to provide immediate, professional review responses to online reviews posted on its Google and Facebook pages. To help the client streamline its review response process, Rize Reviews was tasked with sending custom, written responses, which were then submitted to the client’s marketing team for approval and edits. We also provided best practices advice to improve the client’s online reputation. When the campaign had been running for five months, the client approached Rize Reviews for additional assistance in review generation and review response publishing for more service locations.
About the Client
This client is a recognized hospital group in North Carolina with two service locations. It comprises a team of skilled medical staff with an excellent reputation in the healthcare industry. The client provides healthcare services specific to personal needs.