The healthcare industry has successfully transitioned into the digital space. Many medical and healthcare practitioners have reaped the benefits of a robust online presence. With unique, optimized websites and the offering of online appointment booking services, many practitioners can claim boosted patient acquisition and retention rates. And, healthcare clinics boasting the now-popular telemedicine services are doing even better!
For a long time, patients found doctors solely through referrals and personal recommendations.
Today, with a simple search, the public is given various options according to their specific needs, such as proximity and specialization. But how do they actually decide on a provider? Andrei Zimiles, CEO of Doctor.com, shares that 81 percent of patients will read reviews about a healthcare provider even if they were referred. Reputation management for healthcare clinic is necessary to improve the quantity and quality of your online reviews that enable more patients to discover you.
Zocdoc, a doctor's appointment booking tool, found that the top 25 percent of most-reviewed doctors received five times more appointments than the bottom 25 percent. Additionally, improving the doctor's rating by a half-star increases the number of monthly appointments by 37 percent. You need expert healthcare clinic online reputation management to earn the trust of more patients.
In about 10 months, Rize Reviews helped a multi-specialty neuroscience group practice generate 121 new reviews. Using our reputation management software, we improved the review scores of 12 out of 15 doctors and acquired two physicians' first positive reviews.
Our expertise in reputation management for healthcare clinics makes review acquisition simple and effective. Contact us today for a customized strategy to drive a positive online reputation and boost your digital presence.
Reputation Management for Healthcare Clinics
Boost Your Credibility and Increase Your Positive Review Ratings
Because the digital age allows for complete transparency and online visibility, patients have unlimited access to information. Patients can freely share their experience with a healthcare provider online that anyone can read - and they do. Fifty-one percent of people have shared experiences with a physician through social media or an online review site.
For healthcare professionals, this means having a heightened sense of accountability and commitment to service quality to maintain an excellent online reputation. Let Rize Reviews' reputation management save you time and resources through our services offerings:
Reputation Management Software
With our reputation management software for healthcare clinic, you can find all your multi-platform reviews in a single dashboard. We create an integrated online landing page to make it fast and easy for your patients to leave reviews. Our reputation management tool generates reports on your review acquisition. Start a free trial today and earn up to 50 new reviews.
Review Monitoring Services
A survey found that 29 percent of patients look for doctor reviews on Google, 18 percent on WebMD and 15 percent on Healthgrades. Rize Reviews helps you keep track of your cross-channel online mentions as the first step in ensuring you maintain a positive image. Social listening is key to our reputation management strategy.
Review Generation Services
Studies show that most people will leave reviews if you ask - and we ask the right way that gets you the reviews you need. Our healthcare reputation management tool enables you to craft creative email drip campaigns that remind your patients to leave reviews. Because your landing page is mobile-friendly, your patients can access it from any device such as a tablet in your reception area.
White Label Service
We extend our expertise in reputation management for healthcare clinics to our white label partners. Our reputation managers connect with digital marketing agencies to present the value of online reputation management (ORM) services to healthcare providers. Rize Reviews provides our partners with ORM reports on how we improve their clients' online image.
Review Widget
Thirty-four percent of patients look for reviews on a hospital's own website first. Rize Reviews adds a custom widget on your homepage that features your patient testimonials and five-star reviews, helping you put your best foot forward for your site visitors. The review widget boosts your healthcare clinic online reputation management by adding an eye-catching page element where your patients can leave reviews.
Online Reputation Repair Services
Our healthcare clinic online reputation management solutions address problems such as receiving consecutive negative feedback and low star ratings. Rize Reviews crafts a custom strategy to repair your brand image by boosting your positive reviews. We screen your negative feedback to flag and report unfair and invalid reviews to improve your average review rating.Healthcare Clinic Review Response Service
Strengthen Your Online Identity and Build Better Relationships
Quoting Aaron Clifford of Binary Fountain, "As patients are becoming more vocal about their healthcare experiences, healthcare organizations need to play a more active role in compiling, reviewing and responding to patient feedback, if they want to compete in today's marketplace." Rize Reviews takes this holistic approach to reputation management for healthcare clinics, with particular attention given to review responses.
Our reputation management tool for healthcare clinic alerts us of all your online mentions, enabling our reputation managers to craft real and personal responses that represent your clinic well. We work with you to adopt a tone of voice reflective of your standards of care and gain your online audience's trust. Our reputation management solutions communicate your institutional identity in the best possible way through thoughtful review responses.
Why Choose Rize Reviews For Healthcare Clinic
Online Reputation Management
Showcase Your Positive Feedback and Impress Site Visitors
One-Day Setup
Done-for-You Services
Personalized Messages
All-Around Expertise
No Fixed Contracts
