Reputation Management for Hotels
Get More Returning Guests and Showcase Your Service Quality
People choose to stay in hotels because it offers the ideal vacation experience. Everything is done for you, your room provides maximum comfort and relaxation and leisure amenities are at your fingertips. Your guests expect the best out of what they pay for a premium experience like a hotel stay. Our hotel reputation management tool showcases your service quality and gathers testimonials that influence more potential guests to choose your hotel.
We save your front desk staff time by integrating your guest databases into our hotel reputation management software to provide personalized review requests and do it the right way. Reap the benefits of reputation management for hotels with Rize Reviews’ software and services:
Hotel Review Response Service
Impress Your Guests With Personalized Communications
There is a wealth of information and several studies that stress the impact of review response publishing on your hotel bookings. TripAdvisor's 2019 research found that 77 percent of people are more likely to book a hotel or restaurant if the owner leaves personalized responses to reviews.
Rize Reviews captures this income potential by crafting humanized
review responses to positive and negative feedback. Our reputation managers take your online persona and use our hotel reputation management tool to craft cross-platform review responses within 24 to 48 hours. PwC highlights the importance of having a review response cycle that addresses any potential issues that come to light from reviews. Our reputation managers pass these valuable insights on to you to improve your service quality.