Reputation
Management Software
Capture both positive and negative customer experiences and boost your brand’s online reputation. Our reputation management tool was specially designed to help you monitor and grow your customer reviews with ease.
Why You Need Online Reputation Management
Monitor Your Brand’s Online Reviews Efficiently
Online reputation management (ORM) is a crucial aspect of business success. Without a solid ORM strategy in place, you risk losing your customers’ trust. Don’t let this be the case. Rize Reviews provides review management software designed to strengthen your brand power.
Build Trust And Credibility Using Our Reputation Management Software
Studies show that 90 percent of consumers read online reviews before visiting a business or making a purchase. Meanwhile, 86 percent of customers turn to competitor brands when a company has negative online reviews. Generate good business insights with the help of Rize Reviews.
Our review management software leverages the potential of technology in monitoring customer feedback across online platforms. It was designed to provide smart analytics and protect your hard-earned brand credibility.
Get to know the significant advantages of using our online review software:
Streamline Your
Reputation Management
Turn happy customers into five-star reviews and bounce back from negative online reviews easily. Our review management software allows you to monitor, boost and restore your online reputation effortlessly. It covers online feedback from all online platforms and third-party publishers.
Deliver Personalized, Localized
Campaigns at Any Scale
Ensure all your customer reviews across digital platforms and social media conversations are well-managed and secure. No matter if you have one business location or more, we’ve got you covered. Our reputation management tools were designed with a flexible review acquisition system that enables you to schedule your ORM campaigns easily.
Build a Customer Database
Get access to your customer database and update it anytime. Our reputation management tools allow you to create and manage your customer database through a flexible data management platform.
Leverage Cost-Effective
ORM Solutions
Monitoring your online reputation requires time, effort and significant investment. Using our online review software, you can respond to customer reviews, send reminders and schedule appointments at a fraction of the cost. In addition, it saves you a significant amount of time in collecting your brand mentions and customer feedback across multiple platforms.
Give us a call today to find out how our review management software can dramatically improve your overall business efficiency.
How Our Online Reputation Management Software Helps Your Business
Build A Robust Online Reputation And Boost Your Search Visibility
Most marketers today are looking for innovative ways to streamline their online operations. However, as technology continues to evolve, managing your brand’s digital presence becomes even more challenging. The good news is Rize Reviews offers state-of-the-art online review management software.
Maximize The Potential Of Your Business’
Digital Marketing Strategies
Rize Reviews’ reputation management tools were designed to build and protect your company’s online authority, regardless of size and value. Discover the unique features of our review management software. Here’s how our ORM tools can boost your brand value:
Custom Design Features
Tell us your vision and goals, and we will design custom reputation management strategies tailored to your specific needs and requirements. Depending on your preference, you can take advantage of the following features and more:
Personalized Dashboard
Get access to your customers’ online feedback anytime through a customizable dashboard. Simply log in to your account and check up on your customers’ online conversions about your brand in an instant.
Personalized Email Campaigns
Increase your chances of getting more online reviews with the right email marketing strategy. Our reputation managers appeal to your customers’ desires through personalized, professional emails.
Website Review Widget
Gather customer reviews right on your website. We can place a FREE website review widget on all your web pages to allow easy collection, storage and display of customer feedback.
Customized Brand Messaging
Our customer review responses and emails are made by experienced ORM specialists. We adopt your brand voice and create authentic email messages.
Flexible Targeting
Reach out to your target customers and propel them to leave positive online reviews on your website and other digital channels. Our online review management software allows you to aggregate customer reviews easily in one place. Take advantage of the following features to expand your reach:
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100+ Major
Review SitesResearch shows that 92 percent of consumers trust businesses more and are highly likely to purchase a product after reading positive online reviews. Stay on top of your customer feedback and ratings, wherever they are. We integrate with hundreds of major review sites to bring all your online reviews in one place.
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CRM and POS
Systems IntegrationsQuickly capture customer information and build robust client relationships using our online review software. Our reputation management tools were built with CRM-enabled point of sale (POS) systems. This built-in functionality facilitates automated data-gathering and backend processes.
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SMS Marketing
Consumers are more likely to read text messages than emails. Make a huge impact with your customer outreach strategy through SMS marketing. Our review management software allows you to send your customers a link to your site and request them to provide a quick review.
Improved Search Visibility
Increase your business’ social proof and position your brand on top of search results. Our online review management software makes it easier for you to showcase your customer reviews directly on your website and social platforms. Gain the following benefits and more:
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Multiple-Location Review Monitoring
Manage your customer feedback and optimize their brand experience. We offer multi-location monitoring for businesses of all types and sizes.
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Social Media Sharing
Market your brand using customer reviews. We can help you leverage video testimonials, images and posts to boost your online credibility.
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Directory Listings
Take advantage of our online reputation management tool and get listed on our SEO-optimized online directory.
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SEO-Optimized Responses
We utilize schema to provide SEO-friendly responses to customer concerns. We ensure all our messages are keyword-optimized and authentic.
Automatic Monitoring
Monitoring your customer review across online platforms doesn’t have to be an overwhelming process. With our reputation management tool, you can keep track of the pulse of online conversations surrounding your business. More importantly, it allows you to build strong customer service practices. We offer:
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Lead Generation
Create custom reviews feed on your website and provide easy navigation for your audience. Using a website widget, your customers can easily contact you and provide feedback.
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Review Monitoring
and Email AlertsRize Reviews’ ORM specialists constantly monitor all review sites. Get instant updates whenever customers send feedback using our online review software.
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In-depth Reporting
Get a free online reputation report to check the pulse of your online reputation anytime. Our in-depth reports include your total brand mentions, sentiment analysis and total actions taken.
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Customer Support
Have questions or need immediate support? Reach out to your dedicated reputation manager via email, text or call. Our ORM support team is always happy to assist your online needs.
How to Use Reviews to Add New Customers
Increase Your Customer Engagement And Generate More Profit
Displaying customer reviews on your website is an effective way to attract qualified leads and build consumer confidence. However, it can be challenging to boost your site performance and attract customers all at the same time. Simply placing online comments on your website would not cut it. Position your customer feedback strategically on your website using Rize Reviews’ FREE review widget. Our site widgets make it easy for customers to find your reviews and leave comments on your webpage. ere are the many advantages of placing a review widget on your site:
Easy Navigation
Place customer reviews and testimonials directly on your website via sidebar panels or banners. We help drive users to your review page using a clear and highly-optimized widget display.
Multiple Widget Embedding Options
Our review management software aggregates reviews from various sites. Select which online feedback you want to display on your website. You can choose between first-party reviews (i.e., testimonials) and third-party feedback (i.e., online comments from review sites like Google and social media). Our online review management software also gives you the option to display all types of reviews on your site.
Mobile-Optimized Widgets
Mobile users have increased over the years. Get a vote of confidence from your mobile customers through a mobile-friendly review widget. This tool allows you to capture instant feedback from your site visitors and customers without switching devices.
Great Conversion Tool
Boost your customers’ onsite experience and propel them to share their feedback via your review widget. Review and rating widgets are powerful tools in maximizing every stage of your customer journey. These tools provide online users with relevant information and customer insights about your brand and products.
Custom Design Options
Align your review widget with your overall site design. We give you the option to choose your design style, widget width, feedback color and alignment options. In this way, you can ensure your site has zero visual clutter. everage social proof to your advantage and boost your sales. Get our FREE review and rating widget now when you install our reputation management tool!
How Our Review Management Software Helps
Franchises and Multiple-Location Businesses
Boost Your Local Exposure And Promote Customer Loyalty
Customer reviews play a critical role in your brand’s online success. No matter if you manage one or multiple-location businesses, you need a proactive approach to take control of your online reputation. The key is to maintain a positive reputation across all your locations. Consistent customer experience on all franchises is what differentiates successful companies from their competitors. To help you maintain a remarkable digital reputation, we’ve designed an online reputation management tool tailored to your needs.
With our local review management solutions, you can:
- Monitor customer reviews at scale
- Solicit on-site and off-site feedback
- Systematically solicit customer feedback at each location
- Boost your search ranking and conversion rate across all locations
- Analyze customer sentiment trends across locations and industries
- Keep track of the pulse of online conversations on each location
- Review triggers and alerts for urgent customer concerns
- Gauge customer satisfaction on various platforms
- Analyze key metrics on each location
- Get in-depth review reporting
- Quickly bounce back from negative reviews
- Automate email survey requests
- Connect with dissatisfied customers and turn them into brand advocates
- Leverage automatic monitoring
- Work with a dedicated brand advocate
- Focus on your core responsibilities
Why Choose Rize Reviews As Your Review Management Software Provider
We’ve Got Everything You Need To Build A Five-Star Reputation
How many online reputation management strategies have you tried and failed to execute? At Rize Reviews, we understand that managing large scale, high-volume reviews can be time-consuming. Put your ORM strategy in place with the help of our reputation managers.
Here’s what we bring to the table when you partner with us:
Online Review Management Software
Our online reputation management tool was specifically designed to turn your positive customer reviews into a powerful business marketing channel. Leverage our reputation management tool and keep track of your brand mentions across all platforms and locations. Our reputation management tools allow you to:
Identify Issues
On Each Location
Determine your customer sentiment across all locations. Our online review management software allows you to track brand mentions on social media and online platforms.
Maximize Review and
Testimonial Opportunities
Leverage positive customer feedback through Rize Reviews’ free review widget. Let customers know you value their opinion and propel them to leave online reviews on your site.
Streamline Your
Processes
Eliminate the need to check reviews for hundreds of locations and review sites manually. Our reputation management tool allows automatic monitoring of reviews on all locations and digital platforms.
Increase On-Site
Conversions
Get a free review widget when you install our online review management software. Our review and rating widget allows you to keep page visitors on your site and increase their confidence in purchasing a product or taking your desired action.
Centralized Management Platform
Simplify the process of monitoring your online comments. Get all the information you need in one platform that is specifically designed based on your business’ preferences. Our centralized ORM dashboard allows you to:
Check Out Industry-Specific Review Sites
Build and analyze your business’ online presence in your respective industry. Our online reputation management tool allows you to aggregate reviews from niche sites and utilize them to boost your search visibility.
Get Access to a Centralized Dashboard
Gain access to a centralized dashboard for your multiple-location business. Rize Reviews’ integrated ORM platform allows you to monitor location-specific data, sentiment analysis, integrated customer data and triggers and alerts.
Optimize and Distribute Review Volume Across Online Platforms
Increase customer satisfaction and encourage reviews on as many channels as possible. Using our reputation management tool, you can optimize your review distribution and gain a global perspective of your products.
Automate Multi-Channel Review Acquisition
Leverage our reputation management tools to request for customer reviews. We utilize your customer database to reach out to your existing clients and request for online feedback.
Dedicated Reputation Management Experts
Rize Reviews boasts a team of experienced digital marketing professionals. We develop custom online reputation management solutions tailored to your company’s specific needs and requirements. When you work with us, you can take advantage of an entire team of reputation managers with more than 10 years of industry experience.
Here’s what you can expect from our ORM services
Negative Review Management
Avoid the headache and stress of responding to each negative review. Our online review software allows you to quickly identify negative customer feedback. To protect your online reputation, we craft authentic customer service responses.
Dedicated Brand Advocate
We assign a dedicated reputation manager to your campaign. Your brand advocate will take charge of adopting your brand voice, analyzing customer sentiment and writing authentic customer responses to online comments.
Cost-Effective ORM Solutions
Save yourself from the hassle of training your in-house team to take care of your business reputation. Our reputation management services and online review software offer cost-effective solutions that generate higher revenue.
Full Review Management and Support
Get access to both positive and negative customer reviews across online channels. We offer full review management and support to maintain a positive impression of your business.
Integrated ORM and Online Marketing Solutions
We understand that managing your online reputation entails more than just monitoring your customer reviews. You need to provide your page visitors with a seamless site experience to promote customer satisfaction.
Partner with Rize Reviews and get access to a variety of digital marketing solutions that fit your budget:
Search Engine Optimization Experts
Provide your customers with unparalleled customer experience and keep them coming back on your website. Our SEO team handles all your site optimization needs from content creation and keyword optimization to site maintenance and analytics reporting.
Quick Response Time
No need to dial a 1-800 number just to get the support you need. Rize Reviews offers no ticketing system to make it easier for you to reach out to our dedicated brand advocates. We also provide a 24/48-hour online review response service. This means that you can reach us even on weekends and holidays!
Experienced Web Development Team
Our team is composed of web design and development professionals. We ensure your review widget aligns with your overall website design. From site optimization and widget design to review page optimization, we’ve got you covered.
Integrated Digital Marketing Services
Promote your brand across online channels and grow your business followers. Our digital marketing specialists implement data-driven internet marketing solutions to improve your customers’ brand perspective. We ensure all your marketing efforts express cohesive branding.
Take advantage of your online reviews to boost your digital presence and attract more customers to your site. Protect your online reputation with the help of Rize Reviews. Schedule a consultation with one of our reputation managers now.