Reputation Management for Retail Companies
Gain Brand Loyalty and Improve Your Customer Service
Studies show that 62 percent of online shoppers perform a search for a company they’re not familiar with — and a large number will turn away if they see negative reviews on the first page of the search results. In the highly competitive retail industry, you need to ensure your customers consider and eventually purchase from your brand by putting your best foot forward. This can be achieved through a sales-centric approach to retail companies reputation management.
Reap the benefits of a targeted review acquisition strategy and showcase your happy customers with Rize Reviews’ software and services:
Retail Companies Review Response Service
Connect With Customers and Impress Your Online Audience
According to a survey by BrightLocal, among consumers that read reviews, 97 percent will read businesses’ responses. Our retail companies online reputation management services include humanized review responses to your customer feedback. Our reputation managers aim to showcase your brand in the best light and a large part of it is forming appropriate responses with the right tone of voice and messaging.
In the fast-paced world of retail, there is much power in making your customer experience more human. As we connect and respond to positive and negative feedback, we let your online audience feel heard and valued. We open up opportunities to turn negative feedback around and improve your trust ratings through reputation management for retail companies.