866.325.0303
Client Login | Support
  • Services
    • Reputation Management Software
    • Review Response Service
    • White Label Reputation Management
    • Review Widget
    • Review Monitoring Services
    • Review Generation Services
    • Online Reputation Repair Services
    • Online Product Reviews Management
    • Social Media Follower Growth Service
    • Survey Campaign Management
    • Listings Management
    • Video Testimonial Service
    • Online Review Checker
  • How It Works
  • Case Studies
  • Resources
    • Blog
    • How to Get More Reviews on Facebook
    • How to Get More Reviews on Google
    • How to Get More Reviews on Yelp
    • How to Get More Reviews on Angie’s List
    • How to Get More Reviews on Houzz
    • How to Get More Reviews on Avvo
    • How to Get More Reviews on HomeAdvisor
    • How to Get More Reviews on FindLaw
    • How to Get More Reviews on Lawyers.com
    • How to Get More Reviews on LawyerRatingz
    • How to Get More Reviews on Martindale
    • How to Get More Reviews on BuildZoom
  • About Us
    • Industries We Serve
    • Meet The Team
    • Rize Gives Back
  • Contact Us
  • FREE DEMO

Telecommunications

by ThriveAdmin | April 20, 2022 |

Telecommunications Company Case study

A telecommunication service provider serving more than 10 locations in the United States partnered with Rize Reviews to manage its review generation, review monitoring, review response and overall reputation management strategy.

To improve its review scores on Google Business Profile across various locations, we advised the client to offer a small incentive and designed a new SMS and email campaign with this incentive messaging. After only 4 months of this new messaging strategy, Rize added 856 new reviews with an average star rating of 4.6.

A telecommunication service provider serving more than 10 locations in the United States partnered with Rize Reviews to manage its review generation, review monitoring, review response and overall reputation management strategy.

To improve its review scores on Google Business Profile across various locations, we advised the client to offer a small incentive and designed a new SMS and email campaign with this incentive messaging. After only 4 months of this new messaging strategy, Rize added 856 new reviews with an average star rating of 4.6.

+856

New Reviews in 4 Months

4.6

Average Star Rating

Project Overview

The company leadership approached the Rize team to increase the amount of 5-star reviews across locations in a short period. To make this possible, we’ve launched a new SMS and email campaign with incentive messaging and sent the first messages in November 2021.

In the previous months, the company had only 172 reviews and an average of 2 out of 5 stars. Our efforts have dramatically increased the client's positive reviews and star ratings within only 4 months of implementing the new strategy.

Generate 5-star reviews

BEFORE

Telecommunications Review Generation - before

AFTER

Telecommunications Review Generation - after

Rize Reviews also prepares weekly reports with a list of all the customers who should receive the incentive. This allows the client to credit the customers within 7-10 days. In addition, our reputation managers have fully automated the email and SMS request process to eliminate any manual work. This fully managed service saves the client dozens of hours of sending review requests, monitoring and reporting.

From the Client:

“As a newer operator in the area, the team at Rize really helped us increase our overall reviews. Most reviews were great, so it helped build up our score and gave us credibility in the markets.”

- Client

About the Client

This telecommunication company is one of the largest and leading providers of fiber-based internet, voice and video services to residential and commercial customers in the U.S. The firm started operating in 2014 and continues to expand its locations to serve more customers needing a high-speed internet connection.

Let Us Help You Manage Your Review Response Publishing!

GET YOUR FREE DEMO

COMPANY

Meet the Team
Blog
Contact us

REVIEWS

Start Demo
Features
How it Works
Directory
Public API

INDUSTRIES

Home Services
Medical
Franchise
Legal
Small Business

866.325.0303

4600 Park Springs Blvd.
Suite 100
Arlington, TX 76017

2023 © Rize Reviews, All rights reserved.
Terms Of Service | Privacy Policy | Sitemap | Client Login | Digital Marketing by