Author: Justine Lubag

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Karen’s Diner: How a Restaurant Chain With Rude Service Gets 4-Star Reviews

Karen’s Diner: How a Restaurant Chain With Rude Service Gets 4-Star Reviews

By Justine Lubag / July 4, 2023

Imagine this scenario: You enter a restaurant where you’re greeted by a host who acts like they’d rather be anywhere else. Your server carelessly tosses menus at you and rushes you… Read More »

What To Expect During a Reputation Repair Campaign

What To Expect During a Reputation Repair Campaign

By Justine Lubag / February 28, 2023

The internet has become a valuable tool for reaching out to new and existing customers while engaging with relevant audiences. However, all it takes is one bad post, one negative review,… Read More »

Why People Are More Likely To Leave a Negative Review Than a Positive Review

Why People Are More Likely To Leave a Negative Review Than a Positive Review

By Justine Lubag / February 2, 2023

More users are seeing the value of online reviews before making a purchase from a business. Today, almost nine out of 10 consumers read reviews before making a purchase, which is… Read More »

The Ultimate Guide to B2B Reviews in 2023

The Ultimate Guide to B2B Reviews in 2023

By Justine Lubag / January 3, 2023

Online reviews play an essential role in building a brand’s online reputation. Of course, marketing and advertising can only do so much to attract your audience, but the consensus of customer… Read More »

What Is Social Media Emergency Review Response and Why Your Business Needs It

What Is Social Media Emergency Review Response and Why Your Business Needs It

By Justine Lubag / November 10, 2022

Businesses can benefit from social media marketing services and an active social media presence. With over half the world’s population on at least one social media platform, starting a business account… Read More »