Author: Alan Muther

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How To Address Negative Feedback Online

How To Address Negative Feedback Online

By Alan Muther / November 25, 2019

Negative reviews can permanently damage your business’ online reputation. Four out of five consumers have changed their minds about a recommended purchase after reading negative online reviews. Businesses risk losing as… Read More »

Should You Ask Your Clients to Change Their Reviews?

Should You Ask Your Clients to Change Their Reviews?

By Alan Muther / November 20, 2019

Online reviews. They can build your brand and bring you credibility, or they can damage your reputation and leave your company underwater. Consider this, one negative review can turn away 22%… Read More »

Can 5-Star Reviews Really Help Your Business?

Can 5-Star Reviews Really Help Your Business?

By Alan Muther / November 8, 2019

In the past, people relied on family or friends for recommendations on products and services. Nowadays, more and more people are turning to online reviews before purchasing.  On average, 90% of… Read More »

How to Perform an Analysis of Your Online Reputation

How to Perform an Analysis of Your Online Reputation

By Alan Muther / November 5, 2019

In the past, businesses largely managed their reputation through big news media, such as television and radio. Today, in a more consumer-focused environment, a business’s reputation is largely controlled by its… Read More »

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