Reputation is everything in the food business. The quality of the dishes you serve, the freshness of the ingredients, the service your staff provides (from cooks to bussers and every role… Read More »
If you’re a dentist, you know how important it is that your patients trust you, especially if they haven’t met you yet. And, online reviews have a significant impact on whether… Read More »
What you’ve heard about reviews is true — people are more likely to leave a review when they’ve had a negative experience than they are when they’ve had a positive one…. Read More »
While there once was a time when word of mouth was the main method of reputation management, it’s true that today, your company’s online reputation will precede it. It’s so important… Read More »
People who post Facebook reviews usually fall into two groups; people who want to share a positive experience, and those who want to publicly trash your business. Unfortunately, it’s the bad… Read More »