Author: Amber Ooley

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How to Make Restaurant Reputation Management Easy as Pie

How to Make Restaurant Reputation Management Easy as Pie

By Amber Ooley / December 10, 2018

Reputation is everything in the food business. The quality of the dishes you serve, the freshness of the ingredients, the service your staff provides (from cooks to bussers and every role… Read More »

What New Dental Patients Look for in Online Reviews

What New Dental Patients Look for in Online Reviews

By Amber Ooley / November 29, 2018

If you’re a dentist, you know how important it is that your patients trust you, especially if they haven’t met you yet. And, online reviews have a significant impact on whether… Read More »

Creative ways for restaurants to get more positive online reviews

Creative ways for restaurants to get more positive online reviews

By Amber Ooley / October 17, 2018

What you’ve heard about reviews is true — people are more likely to leave a review when they’ve had a negative experience than they are when they’ve had a positive one…. Read More »

A Guide to Responding to Online Reviews for Home Services Companies

A Guide to Responding to Online Reviews for Home Services Companies

By Amber Ooley / July 11, 2018

While there once was a time when word of mouth was the main method of reputation management, it’s true that today, your company’s online reputation will precede it. It’s so important… Read More »

How to Respond to Negative Facebook Reviews

How to Respond to Negative Facebook Reviews

By Amber Ooley / May 8, 2018

People who post Facebook reviews usually fall into two groups; people who want to share a positive experience, and those who want to publicly trash your business. Unfortunately, it’s the bad… Read More »