Rize Reviews

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Creative ways for restaurants to get more positive online reviews

What you’ve heard about reviews is true — people are more likely to leave a review when they’ve had a negative experience than they are when they’ve had a positive one. For restaurants, this can make it especially difficult to get positive, 5-star reviews online. When people walk out of a restaurant really satisfied with the food and the experience, they’re likely to become repeat customers, but not very likely to seek you out and review you online.

So, how can you get satisfied patrons to leave you those positive reviews? At Rize Reviews, we have some great ideas for restaurants that we’d love to help you with!

Use kiosks

Setting up a kiosk or two on the way out the door for customers to leave you a quick review on is a fantastic way to get more positive reviews.

These kiosks are just tablets with an easy-to-use app on them, where anyone can stop and leave you a quick review as they’re leaving the restaurant. You’ll find that you’ll get a lot more reviews if it’s made really easy for your patrons.

Takeaway cards

When you have Rize Reviews, you’ll get a simple, short URL that patrons can type in to go directly to a page where they can leave you a review. This makes giving people cards with your URL on it very easy, and helps them remember to leave you a review either on their laptop when they get home or with their mobile device after they leave. These cards can be handed to your customers by your servers, or by your host/hostess as they head out the door.

Those customers who receive the card are much more likely to leave a review than those who aren’t given anything.

Fun takeaways

Once you’ve got your short unique URL, you can put it on just about anything you want to give to your customers! You could have mints made with special wrappers that have your URL on them, or toothpicks, or a sticky note on their receipt, or whatever you’d like. Get creative!

Ask for an email

If a patron has really enjoyed his or her experience at your restaurant, it’s likely that they’d sign up to be on your email list to hear about your upcoming events and specials. Once you have a customer’s email address, you can quickly and easily input it into our tool and we’ll send that patron non-annoying reminders to leave you an online review. It’s simple and unobtrusive, and it’s a great way to get more reviews. The patron will just get a link to click in the email, leading him to leave an easy review.

If you’ve already got a list of emails of patrons in an online club for your restaurant, that’s great! That list can be easily used to ask for reviews.

Ready to get more online reviews for your restaurant today? Schedule a demo today!

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Rize Reviews is rated 4.9 out of 5 based on 16 reviews from around the Web.
09/04/2019
5 out of 5      
Pros:
All of your platforms Is conveniently located in one software.

Cons:
I actually don't have any cons about the software

Overall:
With Rize Reviews, I was able to instantly get alerts of any reviews positive or negative. Once I received these review I was able to inform management team and they would immediately handle it.
09/02/2019
5 out of 5      
Pros:
The system itself is easy to use, and the training from the staff was clear and helpful.

Cons:
Automated system to our email list was easy; having employees remember to ask for reviews from customers takes continued training and reminders.

Overall:
We have been using the system for a few weeks now and have received many more reviews than we had been previously receiving organically. Most have been 4-5 stars, but we had one poor review that we were able to address directly with the customer to resolve their issue, which we wouldn't have been aware of otherwise. It's a great system.
09/02/2019
5 out of 5      
Pros:
Ease of Use, perfomance of the product and the great customer service

Cons:
None everything has performned better that expectations

Overall:
Company provides excellence service, performance and products
08/27/2019
5 out of 5      
Pros:
Super easy to use, and it does all the work and tracking. Most of us are too busy working hard for our clients to ask for reviews (or so we think), and only the non-clients or upset clients rate us, thus the rating goes down very quickly. I started using this and in less than a month, I went from a 2.5 rating to a 4.3 rating (out of 5 stars). Once loaded my client list (e-mail or phone); they did the rest. I also liked receiving the negative reviews that did come in. I found that most of the negative reviews were not anything I could fix, as they were based on feelings and perceptions. However, I was still able to address them internally with my employees to help the issue to not be repeated.

Cons:
I cannot think of any cons at this time.

Overall:
They were excellent and responsive to work with. Very patient explaining the process, and the results were awesome.
08/26/2019
4 out of 5      
Pros:
Easy to use!

Cons:
I don't think I can say anything I don't like about Rize.

Overall:
We are Marketing
08/26/2019
5 out of 5      
Pros:
The messaging, timing, and no-contact periods can all be customized. It can handle duplicate customer information being uploaded without sending double messages to customers.

Cons:
Price is higher than most, but more is offered.

Overall:
We went from 2.5 stars to 4.3 on Google. We've collected lots of feedback from our customers.
08/26/2019
5 out of 5      
Pros:
Love how simple rize has made it for us to get reviews. This is something we had trouble with but with the simple link we are getting more reviews than ever.

Cons:
I have not had any complaints using this software.
08/26/2019
5 out of 5      
Pros:
Very easy and quick for our parents to use! We love that parents are asked why they rated use three stars and below, the feedback is fantastic and we have been able to address some issues parents see that our Directors did not. The monthly reports are fantastic to see the results that Rize has generated. We have used this for less than six months and we are still seeing new reviews/ratings!

Cons:
The report I pull from ProCare to use for Rize requires adjusting once I have it exported, but that is a ProCare issue. I do not have anything negative to say about Rize!

Overall:
I work for a management company of four preschools and getting parents to write us a review is a nightmare. We have tried our own processes from offering three free months of tuition in a raffle to Directors asking every month in person. Nothing seemed to be working until we tried Rize! Our Yelp ratings increased by a whole star for all four schools and we have seen a drastic increase in reviews/ratings on Yelp and Google!
04/09/2019
5 out of 5      
Pros:
Ease of use, How quickly we were able to get reviews.

Cons:
Some of the stats are above my knowledge.

Overall:
Staff was is helpful and knowledgeable. Respond quickly to my communications.
04/05/2019
5 out of 5      
Pros:
The simplicity of the software and ulpoading process

Cons:
As a user, you dont have that much control once your email list is uploaded.

Overall:
With Rize, reviews are submitted to my busniess easily and quickly.
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