Author: Brent Nau

Categories

Why reviews are so important for the travel & tourism industry

Why reviews are so important for the travel & tourism industry

By Brent Nau / May 21, 2019

When people decide to go on a trip to the beach, mountains, or any other destination, one of the first things that they will do is check out online reviews. They will want to see what types of attractions are in the area, how customers enjoyed staying at a certain hotel, and more. If you… Read More »

How to simplify your online review management

How to simplify your online review management

By Brent Nau / April 30, 2019

Managing your online reviews can be a time-consuming and arduous process. There are so many places on the web where there can be reviews posted about your business or brand – keeping up with all of them can take a lot of time and effort. Luckily, there are a few ways you can simplify your… Read More »

Top 12 business review sites that can improve your online reputation

Top 12 business review sites that can improve your online reputation

By Brent Nau / February 27, 2019

Think back to the last time you had to buy a new major appliance, hire a contractor or choose vacation lodgings. What did you do— what process did you use to decide which business to go with? If you are like an estimated 88 percent of customers today, you probably read online reviews….lots of them…. Read More »

We’ve been awarded!!

We’ve been awarded!!

By Brent Nau / September 14, 2017

We’re so excited to announce that we’ve just been given two awards from FinancesOnline!       Great User Experience & Rising Star Awards The Great User Experience Award for the best reputation management software is granted to business solutions that exhibit an intuitive UI resulting in ease of setup and navigation. The FinancesOnline review… Read More »

How Quality Reviews Positively Impact Your Business

How Quality Reviews Positively Impact Your Business

By Brent Nau / May 17, 2017

In a global e-commerce economy where it often seems like quantity rules the roost, Google appears to be taking the road less traveled when it comes to local search engine rankings. Instead, Google is emphasizing quality in determining how local businesses are ranked in its search engine results. Not surprisingly, Google has chosen to use… Read More »

How To Deal With Negative Online Reviews

How To Deal With Negative Online Reviews

By Brent Nau / May 15, 2017

If you stopped in to your local networking association and announced that online reviews are critical to business success, no one attending would be likely to argue with you. But just how important is it to attract positive reviews for your business online? And what is the potential impact to your future success if someone… Read More »

×
     
Rize Reviews is rated 4.9 out of 5 based on 16 reviews from around the Web.
09/04/2019
5 out of 5      
Pros:
All of your platforms Is conveniently located in one software.

Cons:
I actually don't have any cons about the software

Overall:
With Rize Reviews, I was able to instantly get alerts of any reviews positive or negative. Once I received these review I was able to inform management team and they would immediately handle it.
09/02/2019
5 out of 5      
Pros:
The system itself is easy to use, and the training from the staff was clear and helpful.

Cons:
Automated system to our email list was easy; having employees remember to ask for reviews from customers takes continued training and reminders.

Overall:
We have been using the system for a few weeks now and have received many more reviews than we had been previously receiving organically. Most have been 4-5 stars, but we had one poor review that we were able to address directly with the customer to resolve their issue, which we wouldn't have been aware of otherwise. It's a great system.
09/02/2019
5 out of 5      
Pros:
Ease of Use, perfomance of the product and the great customer service

Cons:
None everything has performned better that expectations

Overall:
Company provides excellence service, performance and products
08/27/2019
5 out of 5      
Pros:
Super easy to use, and it does all the work and tracking. Most of us are too busy working hard for our clients to ask for reviews (or so we think), and only the non-clients or upset clients rate us, thus the rating goes down very quickly. I started using this and in less than a month, I went from a 2.5 rating to a 4.3 rating (out of 5 stars). Once loaded my client list (e-mail or phone); they did the rest. I also liked receiving the negative reviews that did come in. I found that most of the negative reviews were not anything I could fix, as they were based on feelings and perceptions. However, I was still able to address them internally with my employees to help the issue to not be repeated.

Cons:
I cannot think of any cons at this time.

Overall:
They were excellent and responsive to work with. Very patient explaining the process, and the results were awesome.
08/26/2019
4 out of 5      
Pros:
Easy to use!

Cons:
I don't think I can say anything I don't like about Rize.

Overall:
We are Marketing
08/26/2019
5 out of 5      
Pros:
The messaging, timing, and no-contact periods can all be customized. It can handle duplicate customer information being uploaded without sending double messages to customers.

Cons:
Price is higher than most, but more is offered.

Overall:
We went from 2.5 stars to 4.3 on Google. We've collected lots of feedback from our customers.
08/26/2019
5 out of 5      
Pros:
Love how simple rize has made it for us to get reviews. This is something we had trouble with but with the simple link we are getting more reviews than ever.

Cons:
I have not had any complaints using this software.
08/26/2019
5 out of 5      
Pros:
Very easy and quick for our parents to use! We love that parents are asked why they rated use three stars and below, the feedback is fantastic and we have been able to address some issues parents see that our Directors did not. The monthly reports are fantastic to see the results that Rize has generated. We have used this for less than six months and we are still seeing new reviews/ratings!

Cons:
The report I pull from ProCare to use for Rize requires adjusting once I have it exported, but that is a ProCare issue. I do not have anything negative to say about Rize!

Overall:
I work for a management company of four preschools and getting parents to write us a review is a nightmare. We have tried our own processes from offering three free months of tuition in a raffle to Directors asking every month in person. Nothing seemed to be working until we tried Rize! Our Yelp ratings increased by a whole star for all four schools and we have seen a drastic increase in reviews/ratings on Yelp and Google!
04/09/2019
5 out of 5      
Pros:
Ease of use, How quickly we were able to get reviews.

Cons:
Some of the stats are above my knowledge.

Overall:
Staff was is helpful and knowledgeable. Respond quickly to my communications.
04/05/2019
5 out of 5      
Pros:
The simplicity of the software and ulpoading process

Cons:
As a user, you dont have that much control once your email list is uploaded.

Overall:
With Rize, reviews are submitted to my busniess easily and quickly.
Rize Reviews

Rize Reviews

START TRIAL