Should You Use a Customer Service Chatbot for Customer Support?
If you’ve ever visited a company’s website, chances are you have experienced interacting with a customer support live chat or a chatbot. Companies have taken new technology and in particular, artificial… Read More »
Why eCommerce Businesses Need Reputation Management
The eCommerce industry has grown exponentially over the past few years. Consumers are now more inclined to buy items online rather than from a physical store. With the industry’s growth, online… Read More »
The Industries That Need Reputation Management the Most: Did Your Business Make the List?
Reputation management can be challenging for any business. However, there are businesses in specific industries that need more help than others when it comes to online reputation management (ORM). Businesses that… Read More »
How Chiropractors Can Leverage Online Reviews To Add More Clients
Consumers have proven to rely on the internet for gathering information, including when searching for healthcare providers like chiropractors. Most patients read chiropractor reviews or type “best chiropractor near me” in… Read More »
Why Reputation Management Software Is Vital for Every Business
Reputation management software monitors and grows customer online reviews. This technology aids in the spread of good customer experiences through online review channels and its automation features allow companies to conduct… Read More »