Why Your Relationship With Customers Doesn’t End After Making a Purchase
Maintaining customer relationships is crucial for organic business growth. After sales service like customer support, review generation and product repurchase incentives are all essential strategies to keep customers invested in your… Read More »
How Online Reputation Management Helps You Drive Brand Conversions and Sales at the Same Time
In a hyperconnected world, where consumers rely heavily on online information and reviews to make purchasing decisions, maintaining a positive brand image is crucial. With online reputation management (ORM), brands can… Read More »
Why Some Brand Apologies Work and Why Some Don’t
When faced with scandals, the power of an apology cannot be understated. This is especially true in the age of social media, where ‘cancel culture’ has become rampant, and public sentiment… Read More »
How To Manage Your Corporate Reputation on TikTok
With over one billion users worldwide, TikTok has become the preferred platform for nearly five million businesses seeking expansion and success. However, promotion on TikTok is a double-edged sword. While the… Read More »