Google Autocomplete: The Silent Threat to Your Online Reputation
Google Autocomplete has become a useful tool for searchers, providing quick and relevant suggestions as they type in their search queries. But what if those suggested search terms are negative? This… Read More »
7 Creative Ideas To Try for Your Next Video Testimonial
When it comes to promoting your brand, there’s no better way than through the words of satisfied customers – it results in five times more sales than paid ads (Semrush). Video… Read More »
How To Provide Better Customer Care (and Why You Need To Do It)
As online reviews and social media hold sway on public sentiment, online reputation management services have become indispensable for brands to succeed online. That said, companies must intensify their efforts in… Read More »
Do Online Reviews Still Matter for Brick-and-Mortar Stores?
Consumer reliance on online reviews continues to grow. People consult reviews for nearly everything – from shopping for products and services to selecting a healthcare provider. A brick-and-mortar store is no… Read More »
How To Tell if Your Company Has a Negative Online Reputation
A bad online reputation can have a knock-on effect on your business: Potential customers may be put off by what they read online or dissuaded from purchasing due to a bad… Read More »