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The Dos and Don’ts of Using Canned Online Review Responses

The Dos and Don’ts of Using Canned Online Review Responses

By Dolly Kate Ching | March 14, 2023
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Even when the need for personalization is at an all-time high, there’s still a place for canned responses in customer engagement. With canned customer service responses, support agents are equipped to engage in rich discussions and provide accurate information when needed. And when dealing with online reviews, canned responses let you stay on-brand. But what… Read More »