What information do people see when they search online for your brand? Does it represent your business well? The growing popularity of social media networking sites, blogs and review platforms has radically changed how consumers interact with businesses. Research by BrightLocal found that 86 percent of consumers read online reviews before engaging with local businesses. Meanwhile, review ratings are also found to be the biggest driver of clicks in local search engine results pages (SERPs).
Having a strong online reputation is crucial now more than ever. Positive online reviews improve visibility, establish trustworthiness and sets you apart from competitors. Beyond the brand-building benefits, ratings and reviews also have a direct impact on consumers’ decision-making that ultimately affects your bottom line.
However, generating and sustaining good reviews can be challenging for many businesses. The process takes a considerable amount of time, experience and expertise. That is why engaging an online reputation management service is a great way to build and maintain a positive online footprint.
There is a plethora of options in reputation management businesses and plenty of factors to consider before you make a decision. Working with a reputable business allows you to get your desired results without taking away your focus on business activities that matter most. We previously featured Podium, Reviews.io and Grade.us on our blog. In this post, we are looking into how Reputation X compares as an online reputation management service.
Rize Reviews vs. Reputation X Comparison
What information do people see when they search online for your brand? Does it represent your business well? The growing popularity of social media networking sites, blogs and review platforms has radically changed how consumers interact with businesses. Research by BrightLocal found that 86 percent of consumers read online reviews before engaging with local businesses. Meanwhile, review ratings are also found to be the biggest driver of clicks in local search engine results pages (SERPs).
Having a strong online reputation is crucial now more than ever. Positive online reviews improve visibility, establish trustworthiness and sets you apart from competitors. Beyond the brand-building benefits, ratings and reviews also have a direct impact on consumers’ decision-making that ultimately affects your bottom line.
However, generating and sustaining good reviews can be challenging for many businesses. The process takes a considerable amount of time, experience and expertise. That is why engaging an online reputation management service is a great way to build and maintain a positive online footprint.
There is a plethora of options in reputation management businesses and plenty of factors to consider before you make a decision. Working with a reputable business allows you to get your desired results without taking away your focus on business activities that matter most. We previously featured Podium, Reviews.io, and Grade.us on our blog. In this post, we are looking into how Reputation X compares as an online reputation management service.
Company Overview
Rize Reviews
Rize Reviews is an online reputation management service that helps increase brand awareness, boost online credibility and repair online reputation. Rize Reviews achieves this by encouraging positive reviews, repairing negative reviews and conducting regular brand monitoring. The company delivers solutions to businesses of all sizes and niches. Clients will have a customizable dashboard where they can easily monitor and manage online reviews from their patrons. Rize Reviews also offers a wide range of marketing features and automated reputation management functionalities.
Reputation X
Reputation X offers a full suite of online reputation management. Among the services they provide are reviews and rating improvement, search profile improvement, search engine promotion, negative content removal and changing search results. The company improves reviews, reduces the visibility of less-flattering content and highlights positive content. Their team delivers this through content marketing, search engine optimization, search profile improvement, and reputation management. Reputation X has more than 10 years of experience and has an A+ rating with the Better Business Bureau. They serve SMB and enterprise clients, PR and SEO teams and individuals.
Online Review Management
Rize Reviews
Rize Reviews seamlessly improves your online reputation with a done-for-you service. All you need is to provide a list of your customers and their contact information. The team handles everything for you from there. Rize Reviews politely requests reviews from your customers using a custom message that reflects your brand well. They use different ways to connect with your customers from text messages to in-store kiosks, custom ‘review us’ cards and emails. You can easily view and analyze all the collected reviews in a centralized dashboard.
When you work with Rize Reviews, you get access to an amazing array of features. These include sentiment analysis, search-engine-optimized reviews, and expert social media management. Further, establish credibility by embedding positive reviews into your website or email signature. Improve your overall look by automatically sharing positive reviews on your social media pages. But that’s not all. Rize Reviews takes a proactive approach in addressing poor reviews by soliciting feedback from your customers. This feedback is delivered to your inbox. This allows you to privately resolve issues and improve customer satisfaction.
Reputation X
Reputation X’s fully managed review management includes monitoring, review and rating improvement, and split-testing of messaging to maximize your conversion rate. The company increases your reviews by auditing your current reviews, identifying probable positive reviewers and sending these prospective reviewers to platforms that matter most to your brand.
Reputation X conducts review monitoring in 25 platforms, including Yelp, TripAdvisor, Google, and TrustPilot. While positive reviews get featured in these platforms, negative reviews are channeled to your response team. Reputation X also provides root cause analysis, allowing you to address issues.
Contracts & Pricing
Rize Reviews
Rize Reviews does not have set pricing for its services. It can vary depending on different factors, such as your specific business needs, number of locations and more. The price typically ranges from $150 to $250 a month. The contracts are on a month-to-month basis, so you can gauge how well the service is working for you before signing up again. There are no hidden additional costs or yearly fees. Those that want to experience Rize Reviews’ reputation management services before committing can sign up for a 14-day trial period for only $5.
Reputation X
Reputation X offers four levels of pricing. At $3,000, the Basic Plan is intended for individuals and small and medium-sized enterprises looking to start building their online reputation or improve their current standing. The Professional Plan, at $5,000, offers a fast-tracked plan to improve search engine optimization results for SMEs. At $8,000, the Enterprise Plan is for more-established clients, including high-profile individuals, political entities and large corporations. The company also offers custom reputation management pricing depending on the service you want to focus on.
Onboarding Process
Rize Reviews
Rize Reviews has a very straightforward onboarding process. You simply share your customer list and the team handles the management of your reviews from there. If your business does not collect emails, Rize Reviews can set up in-store review kiosks for patrons or find other ways to collect reviews.
Reputation X
On the other hand, Reputation X starts by setting up a few meetings with potential clients. From these meetings, the team conducts research and creates a customized strategy. Reputation X starts implementation once the proposed strategy is approved.
Customer Support
Rize Reviews
Rize Reviews keeps you in the loop from setting up to managing your platforms. You will have a dedicated specialist you can reach out to via phone, text or email. Whether you require technical or strategic support, the support team can help.
Reputation X
The team at Reputation X keeps you in sync throughout the process. From the kick-off call to the campaign end, you will have a dedicated project manager you can reach out to for any questions or issues you may have.
Final Thoughts: Rize Reviews vs. Reputation X
Your online reputation can directly affect your bottom line. Whether you are managing a family-owned business, a small company or an established organization, you can benefit from having positive online standing. Grow your revenue, establish trust and build a meaningful relationship with your target market with an online reputation management service that suits your business best. With reasonable pricing, great features, amazing support, and a straightforward onboarding process, Rize Reviews is a top-notch choice for any business. Its done-for-you service offers a simple, seamless process of building and improving your online reputation. Find out how Rize Reviews can improve your online ratings and attract more business with its two-week trial.
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