Author: Dolly Kate Ching

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What To Expect When Repairing Your Online Reputation

What To Expect When Repairing Your Online Reputation

By Dolly Kate Ching / August 31, 2023

Reputational damage can devastate your business performance and sustainability, leading to a loss in revenue over time. Yet it’s easy for many businesses, owing to a lack of information and guidance,… Read More »

How Patients Use Online Reviews

How Patients Use Online Reviews

By Dolly Kate Ching / August 17, 2023

It’s difficult, and perhaps impossible, for healthcare organizations and professionals to promote and protect their practice’s online reputation while also providing high-quality care for those who rely on them. In the… Read More »

Reputation Audits and How They Can Help Your Business

Reputation Audits and How They Can Help Your Business

By Dolly Kate Ching / August 3, 2023

Potential customers are more likely to search online before making a purchase. If they find unmanaged negative reviews about your business, chances are that’s a loss of business for you. So,… Read More »

TikTok’s ‘Deinfluencing’ Online Reviews Trend Explained

TikTok’s ‘Deinfluencing’ Online Reviews Trend Explained

By Dolly Kate Ching / August 1, 2023

Social media, especially TikTok, stands awash with beauty influencers who use their sparkly, filtered videos to coax you to buy products they wouldn’t even use on themselves.  But instead of falling… Read More »

Online Reputation Management Mistakes Your Business Could Be Committing

Online Reputation Management Mistakes Your Business Could Be Committing

By Dolly Kate Ching / July 20, 2023

Online reputation management (ORM) has the power to help brands enhance customer trust, build industry authority and even drive revenue. But ORM as a practice is not easy. Many businesses fall… Read More »