How To Improve Customer Experience With Brand Consistency and Online Reviews
A brand’s chance of finding genuine and long-lasting business success is contingent upon its ability to furnish an outstanding customer experience (CX). Per PricewaterhouseCoopers (PwC), one of the “Big Four” accounting… Read More »
Why Online Customer Reviews Are the Ultimate Salesperson for eCommerce
If consumers were to choose between a marketer and a fellow consumer’s voice, they would go for the latter every time. Online reviews resonate with curious shoppers because they are credible,… Read More »
Can a Data Breach Affect Your Brand Reputation?
A scandal involving a CEO colossally defaces a company. But a Delinea-sponsored study on the impact of data leaks on a business’s clients, stock value and brand reputation revealed a data… Read More »
How To Broaden Your Digital Presence Through Reputation Management
Consumers shop online over a billion times a day. But without a powerful digital presence, your chances of tapping into this market and experiencing real business success are slim. Contrary to… Read More »
How To Manage Bad Reviews From Your Employees
A collection of genuine positive online reviews is a force to be reckoned with. It can be the driving factor that dictates the success or failure of a business and propels… Read More »