Everything and everyone is virtually internet-connected at this time. Information, along with misinformation, spreads rapidly like wildfire online. Now, if misinformation predominantly surrounds your business, it could lead to significant and… Read More »
Negative reviews are a part of doing business, but they don’t have to ruin your reputation. In this blog, we guide you on how to respond to negative reviews, providing business… Read More »
Online reputation management (ORM) demands proactive measures to shape how a brand is portrayed online. When you apply ORM in marketing, you get more than just good reviews. You attract consumer… Read More »
Did you know? Your star-rating color can either make or break a sale. According to a study by the University of Loyola, nearly 80% of participants find brand recognition is increased… Read More »
If you want to perfect your customer response rate, there’s no better way to do that than automated responses. But tread lightly. There’s a fine line between curating automated responses that… Read More »