Author: Dolly Kate Ching

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How To Turn Negative Reviews Into Business Opportunities in 2023

How To Turn Negative Reviews Into Business Opportunities in 2023

By Dolly Kate Ching / June 15, 2023

When a poor review garners a lot of attention, it’s more than enough to discourage potential customers from engaging with your brand. But not all hope is gone. Fortunately, platforms allow… Read More »

How To Sell to Millennials by Leveraging Your Online Reviews

How To Sell to Millennials by Leveraging Your Online Reviews

By Dolly Kate Ching / June 8, 2023

Millennials are the largest living generation today, and with their sheer number comes tremendous influence and buying power. As businesses look for ways to gain an edge in the marketplace, it’s… Read More »

Sentiment Analysis: What Is It and Why It’s So Important

Sentiment Analysis: What Is It and Why It’s So Important

By Dolly Kate Ching / May 23, 2023

Not many business owners can accurately explain how the public feel about their brand and its offering. While some would argue they’re into brand reputation management, you probably only understand your… Read More »

Lawyer Reputation Management: How To Get More 5-Star Online Reviews

Lawyer Reputation Management: How To Get More 5-Star Online Reviews

By Dolly Kate Ching / May 18, 2023

It’s vital for any business, whether in the legal sector or not, to generate more leads and clients through its online channels. But before that becomes a possibility, you must establish… Read More »

Reputation Management for Insurance Providers: Why It’s So Important

Reputation Management for Insurance Providers: Why It’s So Important

By Dolly Kate Ching / May 11, 2023

The industry you’re in as an insurance company owner is not a niche but a crowded one. It’s fundamental to manage brand reputation because your reputation could be the only thing… Read More »