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How Chiropractors Can Leverage Online Reviews To Add More Clients

How Chiropractors Can Leverage Online Reviews To Add More Clients

By Kim Barloso | July 21, 2021
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Consumers have proven to rely on the internet for gathering information, including when searching for healthcare providers like chiropractors. Most patients read chiropractor reviews or type “best chiropractor near me” in Google before deciding to book an appointment, making reputation management for chiropractors crucial to their success. Like most healthcare specialists, chiropractors are not exempt… Read More »

Why Yelp Is Hiding So Many Legitimate Online Reviews in Its ‘Non-Recommended’ Section

Why Yelp Is Hiding So Many Legitimate Online Reviews in Its ‘Non-Recommended’ Section

By Thea Serrano | July 7, 2021
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Between a tourist passing through a particular area and a local who eats out here often, you’d probably be more likely to trust the latter’s reviews on Yelp for a restaurant you’re checking out. This is precisely why Yelp filters reviews by “recommended” and “non-recommended” – it’s an effort to promote reliable and useful reviews… Read More »

10 Reasons Why Online Reviews Matter More than Ever in 2021

10 Reasons Why Online Reviews Matter More than Ever in 2021

By Shadz Loresco | May 26, 2021
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The word is out. Consumers are relying more and more on online reviews as we continue to navigate uncertain times. People are partly managing the constraints of the pandemic through online shopping. And reading about others’ experience of a certain brand, product or service provides them with a basis for their buying decision. Such changes… Read More »

Online Reviews Statistics You Should Know in 2021

Online Reviews Statistics You Should Know in 2021

By Kim Barloso | April 28, 2021
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Online reviews are everywhere: social media, Google, Yelp and other industry-specific review sites. While consumers become more reliant on other people’s opinions and experiences, many businesses struggle to keep their review ratings up to at least four stars.  Why do some brands succeed in online review management and others don’t? The answer might be in… Read More »

How Online Reviews Influence Customer Lifetime Value

How Online Reviews Influence Customer Lifetime Value

By Kim Barloso | March 3, 2021
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Online reviews and reputation management do more than just boost your business’s growth and conversions. Consider this long-term benefit: Online customer reviews have a significant influence over customer lifetime value (CLTV or CLV). If you don’t know what CLTV is, or if you are not familiar with the concept, then it’s time to think about… Read More »