Online Reviews

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How to Encourage Customers to Write Reviews

How to Encourage Customers to Write Reviews

By Thea Serrano | July 29, 2020
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Have you been wondering how to get your customers to leave reviews? Many business owners struggle with how to ask for a review from customers. If you’re having difficulty with this, you’re not alone. Unfortunately, there’s no standard template for how to encourage customers to write reviews that you can follow. However, this type of… Read More »

How to Turn Negative Reviews into Marketing Wins

How to Turn Negative Reviews into Marketing Wins

By Kim Barloso | July 22, 2020
Posted in

Negative reviews can bring out the best in your business in more ways than one. While most companies prefer not to receive bad feedback, negative reviews can turn into significant marketing opportunities for your brand. In many instances, the way brands have responded to the negative reviews has been key to the company becoming a… Read More »

How Do I Manage My Google Reviews?

How Do I Manage My Google Reviews?

By Judyann Sonido | July 16, 2020
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Google review management is one of the most crucial aspects of online reputation management (ORM). Today, more customers utilize Google and other online review platforms to voice their brand opinions and influence other people’s decisions. Without a doubt, Google reviews have unprecedented power to shape your company’s online reputation. What efforts are you making to… Read More »

Is SMS or Email Better for Online Review Generation?

Is SMS or Email Better for Online Review Generation?

By Kim Barloso | July 1, 2020
Posted in ,,

There is no doubt that to improve your business’s online reputation you need to consistently gather positive reviews. Research has shown that positive reviews make consumers 68 percent more likely to buy from a company. This means that having an effective online review generation solution is crucial for any business to succeed. The next challenge… Read More »

How to Respond to Negative Reviews for Nursing Homes

How to Respond to Negative Reviews for Nursing Homes

By Kim Barloso | May 21, 2020
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Nursing homes have regressed in consumer trust the past few months because of a global pandemic and other long-standing challenges. In the nursing care industry, managers and administrators are slowly learning how to respond to negative reviews for nursing homes with care and sensitivity. It may sound like there’s no way to recover from negative… Read More »

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