Online Reviews
How to Use a Review Audit to Boost Your Online Reputation
Most companies adopt a wait-and-see approach to online reputation management. Not a lot of brands take the time to conduct the website reputation check Google provides. Website reputation checks can be done by simply typing your brand or company on search engines like Google. Hopefully, the top results show positive information about your brand. If… Read More »
The Most Important Hotel Review Sites You Need to Know
Having an effective hotel online reputation management strategy is now more challenging than ever, given the unique hurdles brought about by the pandemic. As local and international travel is reopened, hoteliers are now faced with the opportunity to acquire returning and new customers to make up for lost revenue. Recovering from a significant loss of… Read More »
How to Get More 5 Star Google Reviews
Every business owner wants that coveted 5 star review rating on Google. You might be providing the best service, but sometimes it’s simply not enough for some customers to give you a 5 star review. However, you can get those types of customers to give you 5 stars if you ask them at the right… Read More »
How to Encourage Customers to Write Reviews
Have you been wondering how to get your customers to leave reviews? Many business owners struggle with how to ask for a review from customers. If you’re having difficulty with this, you’re not alone. Unfortunately, there’s no standard template for how to encourage customers to write reviews that you can follow. However, this type of… Read More »
How to Turn Negative Reviews into Marketing Wins
Negative reviews can bring out the best in your business in more ways than one. While most companies prefer not to receive bad feedback, negative reviews can turn into significant marketing opportunities for your brand. In many instances, the way brands have responded to the negative reviews has been key to the company becoming a… Read More »