Online Reviews
How to Respond to Negative Reviews for Nursing Homes
Nursing homes have regressed in consumer trust the past few months because of a global pandemic and other long-standing challenges. In the nursing care industry, managers and administrators are slowly learning how to respond to negative reviews for nursing homes with care and sensitivity. It may sound like there’s no way to recover from negative… Read More »
Take Advantage of Rize Reviews’ FREE Trial Offer for the Next 30 Days
Rize Reviews knows better than anyone — Reputation Matters™. These days we are collectively spending more time online than ever before. With most of the world enduring a lockdown period, your potential customers have more than enough time — and ample opportunity — to peek into your online presence. What do you think they’re finding?… Read More »
Why it’s Important to Respond to Online Reviews in a Timely Manner
Think back to the last time your business got a negative review. Chances are, you ignored it and prayed for more positive reviews, so the negative one does not show up on Google business reviews. Google business reviews are the most common source of customer reviews online, as Google holds the title for the most… Read More »
What You Need to Know About Google My Business Reviews During the Coronavirus
You’ve heard it before — these are uncertain times. It seems almost everything has been canceled, from graduations to sporting events to simple dinner plans with friends and family. And those are just the personal events we were looking forward to. Many business owners are facing exceptional challenges because of the coronavirus pandemic. If your… Read More »
Do Online Reviews Affect Your Revenue?
In a world where anyone can publish their thoughts online, businesses strive to meet customer expectations to get the best online reviews. Whether you have an online or brick-and-mortar business, the benefits of a good customer review are the same. A Bright Local consumer survey revealed that 91 percent of customers (18-34 years old) trust… Read More »