Online Reviews
How to Respond to Teledoc Reviews
The digital age forced all industries to pivot and learn to operate virtually. For medical practices, the result is telemedicine or virtual doctor services — which became more relevant than ever in the recent pandemic. Medical practices are compelled to offer or improve their telehealth services, where telemedicine reviews have quickly become a valuable differentiator…. Read More »
How Lawyers Should Respond to Avvo Reviews
Like consumer brands, industry professionals signal to their clients that they care and prioritize improving their service when they respond to online reviews. They show how they value feedback, which may have a positive impact on their search visibility and ranking. It is then crucial to consider this online reputation management (ORM) tactic and its… Read More »
How Online Reputation Management Can Give Your Business a Competitive Edge
As the online marketplace becomes increasingly competitive, you need to find every opportunity to stand out. Online reputation management strengthens your marketing campaigns by highlighting your unique selling proposition from your customer’s perspective — through online reviews. With online reputation management, your customer feedback does the selling for you and presents your value from your… Read More »
How to Get More Google Maps Reviews
As consumers increasingly rely on Google to find products and services online, you need to ensure your business can be easily found. Google always puts the user experience first — it prioritizes convenience by suggesting credible businesses within close proximity of the searcher. And this is where your Google Maps information is key. Around 46… Read More »
Online Review Response Best Practices
The impact of customer feedback has never been more important than right now in the age of social media and online reviews. Brands and businesses have to pay close attention to everything their customers are saying about them online. Consumers trust online reviews as much as personal recommendations. As such, many companies are learning how… Read More »