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What Yelp’s New Update Means for Veteran-Owned Businesses

What Yelp’s New Update Means for Veteran-Owned Businesses

By Dolly Kate Ching | December 22, 2022
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Yelp for business owners used to be just a medium to attract customers. Today, it can be used by veteran entrepreneurs to foster brand trust and accelerate discoverability with the new veteran-owned business attribute. The trusted local information platform launched the veteran-owned business feature last October 25, ahead of Veteran’s Day on November 11, 2022…. Read More »

How To Delete Spam Reviews on Facebook

How To Delete Spam Reviews on Facebook

By Robert Lee | August 16, 2022
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By and large, Facebook reviews – including the negative ones – benefit your company. Fake reviews, meanwhile, are troublesome. While some are harmless pranks pulled by online trolls, others can be intentional and malicious. Regardless, they affect your reputation, thus necessitating an immediate response.  Before learning how to remove reviews from Facebook that could harm… Read More »

How Online Reviews Actually Influence Consumers

How Online Reviews Actually Influence Consumers

By Misty Casul | July 21, 2022
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Reviews online play a crucial role in a customer’s journey. Research shows that 93 percent of consumers today will read online store reviews before making purchases (Dixa, 2022). The same report also states that almost half of shoppers spread the word about their positive experiences with a product or company.  Meanwhile, a whopping majority (95… Read More »

Yelp Review Best Practices in 2022

Yelp Review Best Practices in 2022

By Dolly Kate Ching | June 9, 2022
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Yelp business reviews have proven instrumental in helping shoppers make informed decisions when finding the best products, services and restaurants. We don’t doubt you’ve read Yelp reviews yourself and benefitted from them. Ranking number 1 worldwide, Yelp is the most visited Public Records and Directories website this year (Similarweb). In 2021, it gained 132.91 million… Read More »

What To Do When Your Google Business Profile Is Suspended

What To Do When Your Google Business Profile Is Suspended

By Emman Velos | May 24, 2022
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Google My Business (GMB), now called Google Business Profile, is instrumental to your digital marketing efforts. As your customers’ source of firsthand information about your brand, your Google My Business account is vital for your local SEO (search engine optimization) strategy and sets the foundation for your lead generation success. With such a crucial role… Read More »