Online Reviews
How Online Reviews Influence Customer Lifetime Value
Online reviews and reputation management do more than just boost your business’s growth and conversions. Consider this long-term benefit: Online customer reviews have a significant influence over customer lifetime value (CLTV or CLV). If you don’t know what CLTV is, or if you are not familiar with the concept, then it’s time to think about… Read More »
Why Showing Off Your Online Reviews Can Increase Conversions
Receiving glowing online customer testimonials is one of the best things that can happen for your business. As a business owner, it validates your purpose and builds your confidence in your value proposition. Positive customer or client reviews also boost your leads and increase your sales. When you showcase your online testimonials to your users,… Read More »
How to Sell Reputation Management With No In-House Team
Many digital marketing agencies are now offering white label reputation management as part of their services. This is no surprise, as the online reputation management (ORM) niche has grown significantly over the past few years, becoming a highly sought-after service. With the rise of social media and review platforms, consumers now have a voice that… Read More »
How to Respond to Teledoc Reviews
The digital age forced all industries to pivot and learn to operate virtually. For medical practices, the result is telemedicine or virtual doctor services — which became more relevant than ever in the recent pandemic. Medical practices are compelled to offer or improve their telehealth services, where telemedicine reviews have quickly become a valuable differentiator…. Read More »
How Lawyers Should Respond to Avvo Reviews
Like consumer brands, industry professionals signal to their clients that they care and prioritize improving their service when they respond to online reviews. They show how they value feedback, which may have a positive impact on their search visibility and ranking. It is then crucial to consider this online reputation management (ORM) tactic and its… Read More »