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How Online Reviews Influence Customer Lifetime Value

How Online Reviews Influence Customer Lifetime Value

By Kim Barloso | March 3, 2021
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Online reviews and reputation management do more than just boost your business’s growth and conversions. Consider this long-term benefit: Online customer reviews have a significant influence over customer lifetime value (CLTV or CLV). If you don’t know what CLTV is, or if you are not familiar with the concept, then it’s time to think about… Read More »

Why Showing Off Your Online Reviews Can Increase Conversions

Why Showing Off Your Online Reviews Can Increase Conversions

By Kim Barloso | February 3, 2021
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Receiving glowing online customer testimonials is one of the best things that can happen for your business. As a business owner, it validates your purpose and builds your confidence in your value proposition. Positive customer or client reviews also boost your leads and increase your sales. When you showcase your online testimonials to your users,… Read More »

How to Sell Reputation Management With No In-House Team

How to Sell Reputation Management With No In-House Team

By Kim Barloso | January 27, 2021
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Many digital marketing agencies are now offering white label reputation management as part of their services. This is no surprise, as the online reputation management (ORM) niche has grown significantly over the past few years, becoming a highly sought-after service.  With the rise of social media and review platforms, consumers now have a voice that… Read More »

How to Respond to Teledoc Reviews

How to Respond to Teledoc Reviews

By Thea Serrano | January 13, 2021
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The digital age forced all industries to pivot and learn to operate virtually. For medical practices, the result is telemedicine or virtual doctor services — which became more relevant than ever in the recent pandemic. Medical practices are compelled to offer or improve their telehealth services, where telemedicine reviews have quickly become a valuable differentiator…. Read More »

How Lawyers Should Respond to Avvo Reviews

How Lawyers Should Respond to Avvo Reviews

By Shadz Loresco | December 30, 2020
Posted in

Like consumer brands, industry professionals signal to their clients that they care and prioritize improving their service when they respond to online reviews. They show how they value feedback, which may have a positive impact on their search visibility and ranking. It is then crucial to consider this online reputation management (ORM) tactic and its… Read More »

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