Online Reviews
How to Get More Google Maps Reviews
As consumers increasingly rely on Google to find products and services online, you need to ensure your business can be easily found. Google always puts the user experience first — it prioritizes convenience by suggesting credible businesses within close proximity of the searcher. And this is where your Google Maps information is key. Around 46… Read More »
Online Review Response Best Practices
The impact of customer feedback has never been more important than right now in the age of social media and online reviews. Brands and businesses have to pay close attention to everything their customers are saying about them online. Consumers trust online reviews as much as personal recommendations. As such, many companies are learning how… Read More »
10 Ways to Ensure a Positive Patient Experience and Online Review
Medical practices need to elevate their patient experience to cater to the requirements of the new generation of patients. Adapting a digitally enabled patient experience model and improving your online presence are vital in keeping up with the rapidly changing standards of modern healthcare. Patient experience is the healthcare industry’s equivalent of customer-centricity in the… Read More »
How Banks Can Improve Their Online Reputation
Reputation management for banks is now considered an essential strategy for building customer trust and loyalty. With numerous scandals that have rocked the industry, financial institutions like banks have lost consumers’ confidence on a massive scale. Most banks try to win consumers over and stay profitable by providing better offers than their competitors, but this… Read More »
What is Online Reputation Marketing and Why You Need It
Reputation marketing has become an important element of customer acquisition and retention. With the power of customer feedback and social media, more and more brands are paying attention to what their customers are saying. Today, companies that implement reputation marketing solutions enjoy long-term growth and success. Customer feedback, especially reviews and comments posted on social… Read More »