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4 keys to automotive reputation management

Online reviews can help your reputation to take off. Most people are starting to check out online reviews about companies before doing business with them. They want to see what a company’s past customers have to say about them before they decide if they want to do business with them.

If you want to make a good first impression on potential customers, it is important to have as many reviews as possible. The more positive reviews you have the better, but even negative reviews can be helpful. You want to make yourself a leader in this industry.

4 reasons to take control of  your automotive company’s reputation

By helping a lot of people, you are going to be seen as an expert in the automotive world and someone who people want to do business with.

1 – Convert leads into sales

Online reputation management software can be helpful when you are trying to convert leads into sales. You want to make sure that anyone who checks out your company is going to be satisfied that you are a trustworthy business. Automotive reputation management is essential if you want to make sure that others see your company in a positive light.

2 – Reviews are a major upgrade

Having a lot of good reviews is one way to instantly upgrade your status. The best ways to get excellent and honest reviews is to ask satisfied customers to rate your services. Ask for reviews after you have sold the happy customers their dream car. Follow up with customers later on by phone or email and again ask for reviews.

Let your customers know that it is important to you to get their feedback. This will help them to feel valuable and help you get the reviews you need.

3 – Control the negative reviews

Automotive reputation management is also important when you receive bad reviews. If you quickly respond to negative reviews and offer to resolve issues, this type of problem can actually help your reputation to get better. By responding to bad reviews, you will show everyone that you care about your customers.

4 – Increases foot traffic

Dealer reputation management is important if you want customers to feel good about visiting your dealership or website. The key is to communicate effectively with your clients so that they are interested in leaving a good review for you. You can enjoy offering incentives to get reviews as well.

Give a prize each month to one of your clients who leaves a review or give a discount on an automotive service. The important thing is to get as many people as possible to leave reviews so that you are seen as a force to be reckoned with in the automotive industry.

When it comes to reviews for car dealerships, you want to make sure that your company stands out. Online reputation management software can help your business to be a success. You can show all of your past, present, and future clients that their opinions matter by encouraging honest reviews that you respond to. If you want to attract customers, it is important to have some reviews for potential clients to check out.

Interested in learning how Rize Reviews can fuel your review strategy? Request your 14-day trial or contact us to chat!

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Rize Reviews is rated 4.9 out of 5 based on 16 reviews from around the Web.
09/04/2019
5 out of 5      
Pros:
All of your platforms Is conveniently located in one software.

Cons:
I actually don't have any cons about the software

Overall:
With Rize Reviews, I was able to instantly get alerts of any reviews positive or negative. Once I received these review I was able to inform management team and they would immediately handle it.
09/02/2019
5 out of 5      
Pros:
The system itself is easy to use, and the training from the staff was clear and helpful.

Cons:
Automated system to our email list was easy; having employees remember to ask for reviews from customers takes continued training and reminders.

Overall:
We have been using the system for a few weeks now and have received many more reviews than we had been previously receiving organically. Most have been 4-5 stars, but we had one poor review that we were able to address directly with the customer to resolve their issue, which we wouldn't have been aware of otherwise. It's a great system.
09/02/2019
5 out of 5      
Pros:
Ease of Use, perfomance of the product and the great customer service

Cons:
None everything has performned better that expectations

Overall:
Company provides excellence service, performance and products
08/27/2019
5 out of 5      
Pros:
Super easy to use, and it does all the work and tracking. Most of us are too busy working hard for our clients to ask for reviews (or so we think), and only the non-clients or upset clients rate us, thus the rating goes down very quickly. I started using this and in less than a month, I went from a 2.5 rating to a 4.3 rating (out of 5 stars). Once loaded my client list (e-mail or phone); they did the rest. I also liked receiving the negative reviews that did come in. I found that most of the negative reviews were not anything I could fix, as they were based on feelings and perceptions. However, I was still able to address them internally with my employees to help the issue to not be repeated.

Cons:
I cannot think of any cons at this time.

Overall:
They were excellent and responsive to work with. Very patient explaining the process, and the results were awesome.
08/26/2019
4 out of 5      
Pros:
Easy to use!

Cons:
I don't think I can say anything I don't like about Rize.

Overall:
We are Marketing
08/26/2019
5 out of 5      
Pros:
The messaging, timing, and no-contact periods can all be customized. It can handle duplicate customer information being uploaded without sending double messages to customers.

Cons:
Price is higher than most, but more is offered.

Overall:
We went from 2.5 stars to 4.3 on Google. We've collected lots of feedback from our customers.
08/26/2019
5 out of 5      
Pros:
Love how simple rize has made it for us to get reviews. This is something we had trouble with but with the simple link we are getting more reviews than ever.

Cons:
I have not had any complaints using this software.
08/26/2019
5 out of 5      
Pros:
Very easy and quick for our parents to use! We love that parents are asked why they rated use three stars and below, the feedback is fantastic and we have been able to address some issues parents see that our Directors did not. The monthly reports are fantastic to see the results that Rize has generated. We have used this for less than six months and we are still seeing new reviews/ratings!

Cons:
The report I pull from ProCare to use for Rize requires adjusting once I have it exported, but that is a ProCare issue. I do not have anything negative to say about Rize!

Overall:
I work for a management company of four preschools and getting parents to write us a review is a nightmare. We have tried our own processes from offering three free months of tuition in a raffle to Directors asking every month in person. Nothing seemed to be working until we tried Rize! Our Yelp ratings increased by a whole star for all four schools and we have seen a drastic increase in reviews/ratings on Yelp and Google!
04/09/2019
5 out of 5      
Pros:
Ease of use, How quickly we were able to get reviews.

Cons:
Some of the stats are above my knowledge.

Overall:
Staff was is helpful and knowledgeable. Respond quickly to my communications.
04/05/2019
5 out of 5      
Pros:
The simplicity of the software and ulpoading process

Cons:
As a user, you dont have that much control once your email list is uploaded.

Overall:
With Rize, reviews are submitted to my busniess easily and quickly.
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