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4 keys to automotive reputation management

by Amber Ooley | May 7, 2019 | Automotive, Industry, Rize Reviews News

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4 keys to automotive reputation management

Online reviews can help your reputation to take off. Most people are starting to check out online reviews about companies before doing business with them. They want to see what a company’s past customers have to say about them before they decide if they want to do business with them.

If you want to make a good first impression on potential customers, it is important to have as many reviews as possible. The more positive reviews you have the better, but even negative reviews can be helpful. You want to make yourself a leader in this industry.

4 reasons to take control of  your automotive company’s reputation

By helping a lot of people, you are going to be seen as an expert in the automotive world and someone who people want to do business with.

1 – Convert leads into sales

Online reputation management software can be helpful when you are trying to convert leads into sales. You want to make sure that anyone who checks out your company is going to be satisfied that you are a trustworthy business. Automotive reputation management is essential if you want to make sure that others see your company in a positive light.

2 – Reviews are a major upgrade

Having a lot of good reviews is one way to instantly upgrade your status. The best ways to get excellent and honest reviews is to ask satisfied customers to rate your services. Ask for reviews after you have sold the happy customers their dream car. Follow up with customers later on by phone or email and again ask for reviews.

Let your customers know that it is important to you to get their feedback. This will help them to feel valuable and help you get the reviews you need.

3 – Control the negative reviews

Automotive reputation management is also important when you receive bad reviews. If you quickly respond to negative reviews and offer to resolve issues, this type of problem can actually help your reputation to get better. By responding to bad reviews, you will show everyone that you care about your customers.

4 – Increases foot traffic

Dealer reputation management is important if you want customers to feel good about visiting your dealership or website. The key is to communicate effectively with your clients so that they are interested in leaving a good review for you. You can enjoy offering incentives to get reviews as well.

Give a prize each month to one of your clients who leaves a review or give a discount on an automotive service. The important thing is to get as many people as possible to leave reviews so that you are seen as a force to be reckoned with in the automotive industry.

When it comes to reviews for car dealerships, you want to make sure that your company stands out. Online reputation management software can help your business to be a success. You can show all of your past, present, and future clients that their opinions matter by encouraging honest reviews that you respond to. If you want to attract customers, it is important to have some reviews for potential clients to check out.

Interested in learning how Rize Reviews can fuel your review strategy? Request your 14-day trial or contact us to chat!

Filed Under: Automotive, Industry, Rize Reviews News

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