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Reputation Recovery: How to Repair Your Business’ Brand Image

Reputation Recovery: How to Repair Your Business’ Brand Image

By Kim Barloso | August 5, 2020
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Even when you think you’re doing everything right in your business, there might come a day when your good name gets tarnished with an adverse incident or a minor oversight. From disgruntled employees seeking revenge to honest mistakes with product labels, many situations can land a business in a reputation crisis. Whatever the reason for… Read More »

Is SMS or Email Better for Online Review Generation?

Is SMS or Email Better for Online Review Generation?

By Kim Barloso | July 1, 2020
Posted in ,,

There is no doubt that to improve your business’s online reputation you need to consistently gather positive reviews. Research has shown that positive reviews make consumers 68 percent more likely to buy from a company. This means that having an effective online review generation solution is crucial for any business to succeed. The next challenge… Read More »

Enterprise Reputation Management Solutions That Make A Big Difference

Enterprise Reputation Management Solutions That Make A Big Difference

By Judyann Sonido | June 18, 2020
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Does your business have a consistent and solid online reputation management (ORM) system across your service locations? In this internet-driven business landscape, monitoring your online reputation is crucial to gain valuable customer insights and achieve success. However, it takes careful planning and a systematic approach to implement and maintain a robust enterprise reputation management framework…. Read More »

How White Label Reputation Management Services Can Streamline Your Business Operations

How White Label Reputation Management Services Can Streamline Your Business Operations

By Kim Barloso | June 11, 2020
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More and more businesses are finding the need for reputation management, especially when online reviews are directly affecting their sales at this time of a global pandemic. Reputation management companies handle a company’s online reputation, including customer reviews, listings, review response and mentions. As a digital marketing agency, you want to get ahead and provide… Read More »

How to Respond to Negative Funeral Home Reviews

How to Respond to Negative Funeral Home Reviews

By Michael Dimaano | June 3, 2020
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The funeral home industry is a sensitive one. Funeral service providers have to ensure they account for the emotional state and needs of their customers while simultaneously getting the job done. This can lead to unpredictable interactions with customers where even the briefest moment of perceived insensitivity might send your customer reeling. Funeral homes are… Read More »

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