Industry
How Patients Use Online Reviews
It’s difficult, and perhaps impossible, for healthcare organizations and professionals to promote and protect their practice’s online reputation while also providing high-quality care for those who rely on them. In the same way that patients look to top medical practitioners to help monitor and maintain their health and well-being, hiring a professional review management team… Read More »
Karen’s Diner: How a Restaurant Chain With Rude Service Gets 4-Star Reviews
Imagine this scenario: You enter a restaurant where you’re greeted by a host who acts like they’d rather be anywhere else. Your server carelessly tosses menus at you and rushes you to order. Every other staff member there is mean-spirited and won’t hesitate to insult your entire existence just because you’ve asked for extra ketchup…. Read More »
Why Online Reviews Matter So Much for Hotels
The internet has become a crucial channel for people to share their experiences and opinions on various products and businesses, including hotels. In parallel, potential guests also use the internet to learn more about hotels before booking. So it’s crucial for hoteliers to have a good understanding of their online reputation and how to generate… Read More »
Medical Reputation Management: How To Get More 5-Star Online Reviews
Patients have higher benchmarks and are probably more emotional when it’s time to leave a review about their hospital experience – leading to criticism that can significantly affect a center’s reputation. This is why a medical reputation management strategy is essential in helping to protect the reputation of any practice or clinic. Reputation management for… Read More »
Lawyer Reputation Management: How To Get More 5-Star Online Reviews
It’s vital for any business, whether in the legal sector or not, to generate more leads and clients through its online channels. But before that becomes a possibility, you must establish your brand as trustworthy to prospects while nurturing current client relationships. Law firm reputation management allows you to do both: positioning your business as… Read More »