Deciding whether to place your loved one in a senior care facility is a tough decision and one that shouldn’t be taken lightly. Therefore, doing your research ahead of choosing an assisted living facility is essential. One of the best places to turn to for help is the internet.
Many people in our age of technology look to the internet to research businesses primarily by reading online reviews. Research shows that 84% of people say they trust online reviews just as much as a recommendation from a loved one.
When it comes time to research a safe place for your senior family member, reading assisted living reviews can make or break your decision.
1. Assisted Living Reviews Help Clients Find Local Senior Care Facilities
One primary reason people turn to assisted living reviews is to find a senior care facility for a loved one. Deciding to move your elderly family member into assisted living is a hard enough decision on its own, so you want to take your time when reviewing assisted living homes.
Most families want to keep their loved ones local, so heading to the internet and looking up “assisted living near me” is an excellent way to find a facility in your local area. Facilities that have a high review rate will place higher among other local senior care homes.
2. Senior Care Reviews Help Determine the Quality of the Facility
Assisted living reviews are an excellent way to help prospective clients find a high-quality senior care facility. The quality of a senior care facility is absolutely vital when it comes to the care of a loved one. So, while reading the online reviews, prospective clients will be sure to pay careful attention to the quality of care given to previous clients. This can include:
- Medical care
- Daily care (such as personal hygiene needs)
- Nutritional needs
Senior homes, unfortunately, have a bad reputation for low-quality care, leading to patient unhappiness and declining health. All these points will be considered when prospective clients are looking at your senior care reviews, which is why catering to your clients and asking happy clients to leave you reviews on various online directories is so crucial.
3. Senior Living Reviews Put Families’ Minds at Ease
Senior living reviews not only help inform a patient’s family of the quality of care that can be expected, but also help to put a family’s mind at ease. Again, deciding to move your loved one to a senior care facility isn’t an easy choice, oftentimes leaving families feeling guilty for handing the care of their loved one to someone else.
Having good client reviews puts faith in prospective clients’ minds that assures them your facility can give their family member the care they need to live a happy life. Don’t be afraid to ask for online reviews from the families of your current patients.
4. Assisted Living Reviews Help Clients Find the Amenities They Need
Senior living facilities are more than just a place to put mom and dad when they begin to age. In fact, many facilities now include various amenities that suit their patients’ lifestyles so that they remain active. Assisted living reviews that mention your various amenities can help bring in new clientele, so when asking for reviews, don’t be afraid to suggest that current clients remark on amenities as well as their overall experience.
5. Senior Care Reviews Prove You’ll Be an Advocate for Their Loved One
Finally, assisted living reviews are an excellent way to prove that you are more than a senior home, but will be an advocate for their loved one. This means that you not only want to house the client’s loved ones but also provide them with everything they need in order to live a happy and healthy lifestyle, catering to any special needs they may have. It also shows that you and your staff are willing to speak up for their loved ones to ensure they get the care that they need.
6. Online Reputation Is Crucial to Senior Care Facilities
Senior living facilities tend to have a bad reputation, and the best way to combat that is to have stellar reviews from your clients. These reviews put concerned family members’ minds at ease, ensuring them that their loved one will be well taken care of and that they have made the right choice in placing their senior family member in your care.
Does your facility need more assisted living reviews? Rize Reviews is an online review tool that makes it easy for senior living facilities to focus on the patient’s needs while also maintaining their business practices. Start your two-week trial today.