Author: Dolly Kate Ching

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7 Proactive Ways To Promote Good Online Reviews

7 Proactive Ways To Promote Good Online Reviews

By Dolly Kate Ching / November 30, 2023

You can sit back and patiently wait for reviews, but you can get so much more just by asking. To help you proactively facilitate good business reviews, this blog will talk… Read More »

Why Content Credibility Is So Important for Building a Trustworthy Online Reputation

Why Content Credibility Is So Important for Building a Trustworthy Online Reputation

By Dolly Kate Ching / November 28, 2023

At a time when marketing messaging is abundant but consumer trust is scarce, the demand for establishing credibility through valuable, reliable content can not be ignored.  In this blog, we look… Read More »

Should You Pay To Manage Your Online Reputation?

Should You Pay To Manage Your Online Reputation?

By Dolly Kate Ching / November 21, 2023

Your reputation encompasses how your brand is perceived by customers, partners and the public at large. This perception has a direct impact on your brand’s bottom line. Online reputation management (ORM),… Read More »

The Do’s and Don’ts of Using Email Marketing for Online Review Generation

The Do’s and Don’ts of Using Email Marketing for Online Review Generation

By Dolly Kate Ching / November 16, 2023

First things first, the key to a successful review generation campaign is to nail the quality of your offerings, be they products or services. This alone enables an organic flow of… Read More »

Top Customer Feedback Questions To Improve Your Products and Services

Top Customer Feedback Questions To Improve Your Products and Services

By Dolly Kate Ching / October 31, 2023

When you collect customer feedback, you give your patrons a voice and allow them to express their experience, expectations and suggestions for improvement. You identify ways to serve them better through… Read More »