A positive company reputation provides several essential benefits to your business, including increased customer loyalty, improved sales and a competitive advantage over your competitors. For these reasons, working towards a positive… Read More »
Creating a memorable customer experience (CX) is critical for businesses and can help improve customer loyalty. With outstanding client experience, you can enhance word-of-mouth marketing, get more referrals and boost your… Read More »
Businesses that want to influence consumers should focus on building a solid online reputation management (ORM) strategy. While an excellent business reputation is one of a company’s core success elements, consistent… Read More »
Your company’s online reputation strategy during the holidays can make or break your business. This busy time presents opportunities for increasing (or hurting) your sales, with each transaction potentially translating to… Read More »
Improving brand reputation and managing brand mentions have one ultimate goal: boosting the company’s profits and revenue. Positive brand perception also influences customer retention rates and reduces churn. Having your target… Read More »