Healthcare
How Patients Use Online Reviews
It’s difficult, and perhaps impossible, for healthcare organizations and professionals to promote and protect their practice’s online reputation while also providing high-quality care for those who rely on them. In the same way that patients look to top medical practitioners to help monitor and maintain their health and well-being, hiring a professional review management team… Read More »
Medical Reputation Management: How To Get More 5-Star Online Reviews
Patients have higher benchmarks and are probably more emotional when it’s time to leave a review about their hospital experience – leading to criticism that can significantly affect a center’s reputation. This is why a medical reputation management strategy is essential in helping to protect the reputation of any practice or clinic. Reputation management for… Read More »
How To Attract New Dental Patients With Online Reviews
Any successful dentist would admit putting up a practice isn’t enough to kick back and wait for patients to come. There’s much-continuing work to be done, such as online reviews and reputation management for dentists. So, when was the last time you checked your dental patient reviews? And does your general or family dental practice… Read More »
American Medical Association: Physicians Can Respond to Online Patient Reviews
Consumer behavior has shifted in recent years, with more people depending on online reviews to make informed purchase decisions. What’s more, a survey by Pew Research found that more than half of Americans who read online reviews pay more attention to negative reviews when making a decision. This reliance on digital word-of-mouth and sensitivity to… Read More »
How To Improve Your Healthcare Practice Through Patient Satisfaction Surveys
Patient satisfaction surveys are invaluable tools that help improve health care. For one thing, medical practitioners can use the insights to improve patient satisfaction and well-being. These surveys also allow institutions to optimize patient journeys, thus improving the experience. Generally, there are four ways to collect patient satisfaction surveys. Administer the survey by having the… Read More »