Any successful dentist would admit putting up a practice isn’t enough to kick back and wait for patients to come. There’s much-continuing work to be done, such as online reviews and reputation management for dentists. So, when was the last time you checked your dental patient reviews? And does your general or family dental practice… Read More »
Consumer behavior has shifted in recent years, with more people depending on online reviews to make informed purchase decisions. What’s more, a survey by Pew Research found that more than half of Americans who read online reviews pay more attention to negative reviews when making a decision. This reliance on digital word-of-mouth and sensitivity to… Read More »
Patient satisfaction surveys are invaluable tools that help improve health care. For one thing, medical practitioners can use the insights to improve patient satisfaction and well-being. These surveys also allow institutions to optimize patient journeys, thus improving the experience. Generally, there are four ways to collect patient satisfaction surveys. Administer the survey by having the… Read More »
The conversation about mental health has been gaining more and more prominence in recent years. The stigma surrounding mental health issues is dissipating, and younger people are more open to discussing their mental health status than previous generations. According to a survey conducted by the American Psychological Association (APA), 87 percent of adults in the… Read More »
Because healthcare services are considered essential, competition in the healthcare sector is often an afterthought – or barely considered. But like all businesses, it’s necessary for hospitals to compete with one another if they hope to be the leading healthcare provider in town and grow their bottom line. As is also true of any business,… Read More »